Yutorelo Nikko

Tuvimos una buena experiencia en este hotel con un personal muy amable. ¡También disfrutamos de las comidas en régimen de media pensión!

The bunk bed was so large compare to average bed size with comfy and clean blanket and sheet. There is personal locker with key, lamp, charge station, body and face towel, slipper, and free flow kimono and amenities. The soap, shampoo, body lotion, and face wash are provided. I think it is super fantastic compared to the cheap price. We can use public onsen (male and females are in different rooms so it is so convenient). From 15.00-22.00, in the Lake-View Lounge, we can drink and eat snacks for free: all kinds of alcohol, various soft drinks machines, coffee machines, beer, ice, tea, etc. So fantastic!!!!! There are library and game corners as well. This hotel is just across the Chuzenji Lake, 900m from Kegon lake. There is one and only convenient store (10mins by walk from hotel) which is open 08.00-20.00. Even though there are view restaurants nearby, however, you must be aware that food here is quite difficult to access. Restaurants mostly close as early as 3 or 4 pm. I will definitely come here again.

Nice location overlooking the lake. That is the only positive thing I remember about Yutorelo. There are possibly other positive things (like the smores / cocoa freebies in the lobby, and the lounge with ample mediocre drinks / snacks), but they are clouded by the negative aspects one can definitely expect to experience here: 1. There was a cockroach in our room 2. Parts of the hotel were renovated, but expect to see rusted pipes, rusted heaters, rusted ventilation shaft covers, and oxidized lamps during your stay 3. For this price point, the food (expect western meals and nothing Japanese) is definitely not worth the money. Tried to find something else to eat after dinner, but everything in this area closes quite early 4. UNDENIABLY THE WORST PART: We were staying in a Japanese style tatami room, and when we went to the short of satisfactory dinner I expected our "beds" to be setup by the staff. To my surprise, the beds were not made and our room was the way we left it before we went to dinner. Went to the front desk to ask - NEVER HAVE I EVER in 30 years of traveling to Japan where I stay at an establishment with a Japanese style room have I been asked to take out the tatami beds out and set them up myself. What kind of service (or lack of) is this? I am not paying for just a bunk or a capsule - "turndown" service is EXPECTED. DO NOT BE TRICKED by the "good" reviews on here. Unfortunately my friend came to stay at this hotel shortly after I did (also because of the good reviews), and had a very similar experience. Additionally he said that housekeeping barged into their room without even knocking at 10am. Might as well get myself a tent and camp by the lake - at least that is something I expect to setup myself.