ibis Styles Nieuwpoort

With global roaming down, it proved very hard to locate the hotel. The hotel phone number on a poster by the motorway got no reply.

One the best and cleanest places I visited recently

La chambre est très bien, le buffet du petit déjeuné très bien aussi.

Très bien

De locatie van het hotel lag ons wat moeilijk,we hadden over het hoofd gezien dat we bijna 2 km van het centrum van Nieuwpoort en de dichtsbijzijnde tramhalte waren. Parkeren op het terrein van het hotel bleek €17 te kosten per dag,zijnde €0,80 per uur,we hebben daar wijselijk voor bedankt en onze wagen langs de straat gezet ( gratis) Op het hotel was niets aan te merken,alles was in orde,maar dat mocht dan ook wel voor de prijs die we betaalden in volle seizoen (eerste helft augustus) Ontbijt is €18 per persoon en per dag...maar was uitgebreid en constant was alles bijgevuld,alleen spijtig dat het Engels ontbijt zo goed als koud was,blijkbaar werkt de warmhoudplaat niet goed ( ?? ) Drankjes zijn heel duur in het hotel,merkelijk duurder dan in het centrum va Nieuwpoort.

During check-in on 27 May 2025, I was issued a key to Room 224. To my horror, when I opened the door, there was already a man in bed—asleep, partially exposed, and probably completely unaware of the intrusion. This wasn’t just embarrassing; it was a serious breach of privacy and safety, witnessed by my entire party, including children. When I reported it, the receptionist’s first response was, “Did he see you?”, followed by “Accidents happen.” As though this was a minor inconvenience, not the shocking breach it was. Let’s be clear: this was not an accident—this was dangerous, neglectful, and deeply frightening. I asked to speak to a manager but was told none were available. There was no proper apology, no escalation—just deflection and indifference. To make matters worse, I discovered that the internal door locks do not prevent other programmed keycards from unlocking the room. So if a key is issued to someone in error, there is no way to physically secure the room from the inside. That alone left me feeling incredibly unsafe. I was not able to sleep at all that night and was even found pacing the hallway at 2:30 in the morning by the night guard as I'd had a panic attack. Even more concerning, my son was later able to get a replacement key simply by giving the room number—no ID or name check was done at all. I accepted a free breakfast as a goodwill gesture, but this was wrongly taken as “full compensation.” I do not consider the matter closed. The combination of serious security flaws, a lack of safeguarding, and staff who downplayed the situation made this an incredibly distressing experience. I expected far better from any hotel—especially one under the Ibis/Accor brand.