Ngorongoro Lodge Member of Meliá Collection

Pros: Breathtaking views from the lobby, Warm reception at the hotel, French press coffee and a well stocked minibar in the room. Cons: Rooms were smaller than a typical 3 star hotel, fridge in the room was not working, AC in the room was disabled without notice (because of “peak season”) and even a fan wasn’t provided to beat the heat, staff wasn’t accommodating of meal preferences Definitely do not recommend visiting.

Context: Stated one night during the last leg of our Tanzania safari journey, having traversed Tarangire, Serengeti and finally Ngorogoro. June 2025. The positives: amazing views of the Ngorogoro crater. Brilliant architecture of the hotel lobby and common areas - the view as one enters the lobby is breathtaking (the Ngorogoro crater views from the lobby and the rooms are breathtaking). A proper luxury resort style establishment on the crater rim. Spa, gym and other amenities typically uncommon in other resorts / camps / lodges in the Ngorogoro conservation/ Serengeti park areas. Great bar menu with a solid selection of cocktails. The could do betters: among all the places we visited (including seemingly non luxury stays), the staff at the Melia Ngorogoro was the least warm and hospitable. The room size is best compared to a small sized European budget hotel room. A number of basic issues such as the minibar fridge not working on check in, fully sealed room with no air conditioning (which we were informed later and provided a fan and windows opened), dinner service (while boasting a set 4 course menu) involving starters that seemed cold, plates that seemed relatively unclean (by luxury hotel standards) and service that seemed more hurried than personal. Overall: while the Melia Ngorogoro boasts of its architecture and spectacular views, a lot is left longing in terms of the overall service quality, rooms.

It is probably the best property I have stayed in. The property overlooks the magnificent crater and has a Swiss feel about it because of the cozy furniture, woodwork and the fire place. Martin the manager made the experience even more amazing for us and has a keen eye for detail.

Very happy and satisfied with overall hospitality. The management and staff very helpful in all aspects of the service. The accommodation very appealing and clean! We felt very welcome! The choice of food par excellence. Felt very homely and will surely visit the site again.

I had a great experience – it couldn't have been better. The staff were awesome, very helpful and kind. The bed was very comfortable and the rooms were very clean. I also loved the food and the variety. I love trying new things and even more if they're good quality. I would definitely recommend it.

I had an amazing stay at the Ngorongoro Lodge. The service was exceptional, and the staff was incredibly welcoming and attentive. The rooms were comfortable and well-equipped, offering a perfect blend of luxury and nature. The location was stunning, with breathtaking views of the surrounding landscape. Highly recommend!