Lee valoraciones de usuarios sobre hoteles en Newport News

Newport News Marriott at City Center
4/598 Comentarios
Hemos viajado por los Estados Unidos durante >60 días. Nuestra marca de hotel de elección es un Marriott. Desafortunadamente, este no se cumplía con el estándar que hemos venido a esperar. Al entrar en nuestra habitación, me di cuenta de que la televisora remota no funcionaba. La habitación es muy agradable, pero no es muy agradable. A los 30 minutos de la noche (y una llamada más tarde) un hermoso caballero llegó y confirmó las baterías que necesitaban cambiar, y luego las cambió. No muy bien.
Holiday Inn Newport News - Hampton
4.3/5100 Comentarios
The hotel appeared to be very nice according to reviews and pictures online. I saw that it had been renovated but upon arrival, family members told me that it was once the “happening spot” for many celebrities and others that came in town before Holiday Inn took ownership. The decor was nice and clean upon entering the lobby and the front desk and staff were great! The hallway to our room on the main floor had a bad stintch/smell and the doors to the rooms showed the age of the hotel. When we entered the room the floor was very sticky and had to be cleaned which was cared for right away. There appeared to be tons of construction crew staying there as well and many of their big vehicles took up lots of the parking. Other than that it was good but if they can address the age of the doors and fix the smell it would be great! Again the staff was amazing and the Burger Theory staff was great too!
Comfort Inn Newport News-Williamsburg East
3.7/5101 Comentarios
The only thing I liked about this hotel was the clean rooms. Everything else: a major disappointment. We checked in Thursday 7/21, and the front desk computers were down. The front desk agent registered me by pen and paper, it took 25 minutes. When I went to my room, the air conditioner wasn't working, so I had to go back to the front desk and change my room (another 10 minutes by pen and paper). The air conditioning units in each room, lobby, and dining area were over 30 years old. The hotel itself (lobby, dining area, exterior building, landscaping, and parking lot) wasn't well maintained and didn't reflect the photos shown on the Travelocity website. There was peeling paint in our guest bathroom, and the furniture in the lobby was faded, dirty, and worn. The lobby computer was sitting on a desk that was bar high, but had a normal sized chair instead of a bar stool. The lobby computer also had unreliable internet connectivity. The bathroom had motion sensors that turned the light and fan on every time you walked in or past the bathroom. The front desk had staff who were visibly frustrated and unmotivated regarding the issues with the hotel. Two front desk personnel informed me they were on the receiving end of other angry, dissatisfied guests. The housekeeping staff wore regular clothes, not clothing indicating they were housekeeping; some of their clothes were untidy, and one of them was wearing jeans without a belt; his pants were hanging below his butt. Both ice machines were out of order. The website listed an outdoor swimming pool. but it was located at the adjacent hotel (a rundown hotel) next door and it was out of order. It didn't look like the pictures on the website. At 1215am Friday a front desk agent knocked on my door because they forgot I moved to another room. He needed to confirm that the room was occupied and not vacant. Breakfast had very few items, some of the items, such as fruit appeared frozen and almost rotten. I paid for two rooms for a total of $988 for an average cost of $165 a night. I rate this hotel as two stars. When it comes to hotels, first impressions and overall presentation are two key factors. Based on my three night experience, I won’t be returning. I did speak to the manager about the issues, and I received a $100 credit on my hotel bill. However, offering small credits pale in comparison to the overall issues of this hotel. The management and ownership seemed to care more about business than repeat business. When speaking to them directly, I felt they offered lip service, but no genuine concern for the issues with the hotel. I believe the issues I had with this hotel aren’t recent, and management nor ownership hasn’t taken any steps to improve the minor issues and the overall appearance and services of this hotel. Without an external inspection or audit, I feel the issues will be an ongoing experience for anyone who stays there.
Hampton Inn Newport News-Yorktown
4.4/550 Comentarios
I would stay here again though this stay wasn't the greatest. I would not expect the same issues next time, and the staff were pleasant and helpful. The hotel was under renovation so we had to enter through the back door. Made loading luggage in a little tricky, but a staff member happened to be by the door and offered to assist. At 3:30 a.m. the fire alarm went off. A staff member said it was not an emergency, that someone was smoking in their room. Thought that was strange as the guests two doors down from me said their detector had been flashing intermittently throughout the night. Ours never flashed at all, not even when the alarm outside our room was going off. The fire department came to my (adult) son's room to check that detector saying it was his that set it off. My son doesn't smoke, which apparently was easy enough for them to figure out with no smell of smoke or evidence of smoking in the room. An hour or so later the clock alarm went off. We hadn't set it. I turned it off but some time later it went off again. I unplug it from the wall. It went off again. I finally buried it under a bunch of pillows. It finally stopped. The next morning I overheard a maintenance person telling a staff member something along the lines of minimal things they could do as the fire alarm system was old and perhaps, given a big storm rolled through during the night, some water had gotten to the wires and set it off. So we didn't get a good night's sleep, but the staff were pleasant and the room was clean. In particular, the lady manning the breakfast and coffee station, Helen, was a doll. She asked everyone how their evening was, helped anyone who needed it, immediately cleaned off tables when people left, always wore a smile, and was just ever so delightful. My mother said the grits were the best she'd had in a long while. She told Helen it was obvious she knows how to cook grits. Helen smiled, thanked her and said she's been making grits for a long time. Thanks Helen, for being you! Five stars for Helen!
Sleep Inn & Suites
3.2/529 Comentarios
El hotel es bastante decente y desde lo que he experimentado el hombre que esperaba entonces tuvo que ir y parecer agradable, pero trata de no necesitar nada porque conseguir a alguien es como una lotería. Entiendo que los huéspedes pueden necesitar ayuda y usted debe dejar el escritorio sin embargo, regrese a los huéspedes quieren inspeccionar y otros también pueden necesitar ayuda. Tenía un corrosivo fabricante de café y lo tomé a cambio de otro nunca llamó la mañana siguiente para hablar con el gerente esperando que lo encontrara para mí pero ella pretendía ser ocupada y nunca volvió la llamada o hizo el esfuerzo No obstante, mi habitación era limpia y no era de mantenimiento, el director Rachel y el personal del escritorio están fuera de sus funciones, mi opinión, pero hablaba por sí misma. Se me parece que si están tan ocupados haciendo sus trabajos los huéspedes necesitan ser satisfechos y que el gran saco de basura sentado en el hall por más de un día debería haber sido eliminado y no un acoplamiento junto al ascensor. También porque tienen tanto de la necesidad de alejarse del escritorio me parece que invertirían en un teléfono inalámbrico que sólo demuestra mi punto que no quieren ser molestados. El mejor consejo siempre es cuidadoso cuando se trata de un trabajo por el que se paga porque nunca sabe quién está viendo.
Days Inn by Wyndham Newport News City Center Oyster Point
2.8/593 Comentarios
Mi estancia fue genial. 💋💋Daryus fue maravilloso. Me dio una buena habitación que le aprecio. Betty, era excelente y el gerente era sin duda también excepcional. Y el resto del personal que tenía una buena estancia no tenía problemas, excepto para el Wi-Fi, que no era bueno.

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Información útil

Número de hoteles30
Número de valoraciones2,116
Precio más alto9,305 MXN$
Precio más bajo1,072 MXN$
Precio medio (entre semana)2,619 MXN$
Precio medio (fines de semana)2,989 MXN$