Shilo Inn Suites Newport

They are obviously going bankrupt. The roo mas filthy, everything was closed. People were nice but skeleton staff. Crappy deal, not worth it at any price. At 18th occupancy, they couldn't figure out how to give me a late check out. No one left here knows anything. Stay elsewhere.

I honestly don't know how to do this review. We've stayed at the Shilo here in Newport before. It is a great location right on the beach with a long staircase down to the sand. Our room was rather quaint with the usual - queen bed, two bed tables, small writing desk/chair, credenza with dresser, microwave & ; mini-fridge and a nice cafe table with two chairs right at the window where we could watch the ocean. But . . . the property has seen better days. The desk clerks are a bit rough around the edges; the place badly needs a facelift; the room furniture shows wear (not inoperable but worn); the rooms are a bit small for the amount of furniture in them; and the Internet doesn't work. At one time Shilo Inns had breakfast. No longer. I was pretty disappointed in the condition of the Shilo. However, on a very positive note, on checking out, the manager apologized profusely about the non-operational Internet and discounted our bill by 10%. Nice of her. Would I stay there again? At the prices and the availability of other nicer properties probably not.

Terrible! Desk clerk was not friendly. Gave us a room in the second building. The below ground parking garage was very sketchy and car bottomed out going in and coming out. No security measures whatsoever. Parked on street for remainder of stay. The room view faced the ocean so that was nice. Elevator was “temperamental” so make sure you know where the stairs are.

The view of the ocean was great. The room not so much. Only one light worked in our room- the lamp on the side of the bed. It was so stuffy and hot with just two little windows that opened. Only one had a screen. Carpet is old. TV had only minimal channels. Elevator took over 10 minutes to get to the 4th floor. The maid was wonderful. Brought us extra towels and emptied our garbage. So sad as once this was a thriving hotel. Pool was closed. The walk to Nye Beach is convenient. Lots of homeless lining the street in their motor homes and cars.

Very outdated. Only 1 washcloth in room. Beautiful view of Pacific- but ocean a long distance from room. Mold on windows- plaster coming off ceiling— Newport is a great town. Lots to do- stay somewhere else. Restaurant on site closed. No breakfast

Have to say I was very skeptical given the previous bad reviews. Pros- room was very clean, king bed comfortable, great views from second floor, quiet, friendly staff. Good value. Several restaurants within walking distance or a short drive. Like Georgies. Cons-yes updating is required everywhere however was one of the cheapest hotels in Newport so if you are looking for a more modern hotel they will run you 300+/night.

This hotel needs some serious updating. I have stayed at numerous Shilo Hotels, and this was by far the worst. We will not be returning. We paid over $180 for one night. This is not a $180 per night room or stay! There was mold/scum on the shower ceiling, rust stains on the floor around the toilet, the porcelain on the toilet tank lid was broken, the toilet seat needed to be replaced, the chairs that go with the table in the room were covered in stains, the TV resolution was grainy/poor, the walls of the room or dirty, and I would have to say that the worst part of it all… which we didn’t notice until we woke up the next morning… was the huge stain on the sheets that were on the bed our kids slept in!! That’s just the room. Elevator buttons were broken. The pool is super small… and it’s supposed to be from 3 feet to 8 feet however, the 3 foot area of the pool is only where the steps are to get in. But as soon as you step off the bottom step, the bottom of the pool immediately drops. There really is no is no 3 feet. That pool is a drowning hazard for kids who can’t swim very well. The towels for the pool are big enough to wrap around a small child however, they are too small for older kids and adults. Their website photos show photos of a restaurant. However, their restaurant has been closed since last year. They also no longer have a second pool open.

This is a 2 star hotel. Really outdated. Ocean view in prime location. Room was clean. Kudos to staff. Shower pressure was strong. Front desk managers were helpful and kind. Carpet was bunching up in spots. Furniture is old and heavily used.

This hotel should be closed. The hotel is outdated, filthy, and extremely understaffed. None of the doors required a key card to enter the hotel because they were not working. The restaurant is closed as were both pools which was quite the opposite of the website pictures and descriptions. There were mattresses in the hallways, over flowing garbage cans and stained bed sheets. When you look at the website pictures be assured It is exactly the opposite.