Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection

Sinceramente, muy decepcionante. Pedí una habitación superior con cama king y me dieron una doble. Cuando dije que no estaba bien me dieron una cuna para un niño de 4 años. Intenté evitar las tareas domésticas pero hicimos un pequeño lío. El mantenimiento de la casa es algo en lo que hay que trabajar. No quedan gel de ducha, toallas sucias ni tazas en la habitación. La cama estaba hecha. Increíblemente decepcionante y nadie se encargará de las quejas.

It wasn't the best of experiences and I believe had we addressed some of the issues we came across sooner, things would have been different. There was a poignant smell in our bathroom and in all fairness we should have mentioned it sooner rather than expecting it to disappear on its own. When we did address it, we were moved into a different room instantly. The rooms could do with a bit more cleaning when it came to dust and hair in various areas. Will still recommend it.

It was good they were very nice people.They allowed me to use their salt.

A really lovely place. Made better by the pleasant and helpful staff. I rang ahead to ask about parking as I was attending an event and the person who answered the phone couldn’t have been more brilliant. This is the second time I’ve stayed here and I’ll probably continue to now, having been coming up to Newcastle for 10+ years to visit friends this is probably the most pleasant and well priced place I have stayed in. I really recommend this place. I much preferred staying on the side of the road to where you check in though which would be my only point for the next time I come up.

Location is good and staff friendly and helpful，but the alarm suddenly ring, let me so scare.

Very clan & comfortable room, great bed & pillows. Perfect location for me. Didn’t use bar/restaurant.