SzsteveC
15 de enero de 2024
Stayed here one night on my journey home whilst working away. My only regret is that I couldn't stay longer! Checked in by a very helpful young lady called Sruthi. Room was beauthiful, fitted out for nearly everything that you could possibly want, only thing missing really was a table to sit and eat at but that wasn't a problem for me. Bed was comfortable, comfortable sofa (although a little low) to sit at whilst watching TV (freeview only), nice bathroom, good selection of tea and coffees. Perfect room for a stay in Newcastle, especially as it is so centrally located and just minutes walk from the railway station! I did have a very minor issue in that there was a large A/C unit outside that was quite noisy. I asked at the desk if it turned off at night and (as it didn't) they (Sruthi and her manager (sorry but I didn't get their name) offered to move me to another room. The new room was MASSIVE, way bigger than I needed (more suited to a family of 4 or more) and so I declined with polite thanks , but the gesture with no pushing at all was more than enough for me! Brilliant customer service. Thoroughly recommend staying here if looking for a place in Newcastle, and a really good price too! You can get breakfast at the County Hotel very close by, my review for that will be seperate from this.
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