Usuario invitado
14 de junio de 2025
Too start us off. We walked into the property and where told the staff where slow which was a bit off putting. I was charged £30 extra for breakfast for two people which was advertised as a buffet too get two brown paper bags consisting of a apple, apple juice, a packaged croissant and a breakfast bar that was so dry it wouldn’t go down my throat and the hot apple juice didn’t exactly help. Furthermore, I booked a double room as you can see in photos when you book a double room, it’s a nice room you would think. We were “upgraded” too a superior room with grime and dirt in the tiles. Hair on the floor. Marks all over the duvet that looked like it had just been flipped over. The floor was covered in dust. The bedside lamp didn’t work making one side of the room dark. It seemed completely outdated due too the stained and dirty carpet. The room smelled off a dump. Neither me nor my partner got too sleep until 7am due too not being able too turn off our heating. We had a fan on and the window open ajar considering we couldn’t actually open it any further. We also did not appreciate being quizzed every time we wanted to enter the property past 10 at night. Overall the only positive thing about this was the short walk too St James’s Park as we where seeing Sam fender. I was utterly shocked about the state off this room and the service that was provided. Not a nice hotel room and not an enjoyable stay.
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