Travelodge Newbury Chieveley M4

Stayed here a few times. Would recommend.

during a 40-day stay in the hotel, our room was not cleaned even once, not to mention that someone asked us if we needed new towels, sheets, and we bought the toilet paper ourselves! The service is not bad, it is lacking at all, this hotel lacks any kind of management Towels scattered in the corridors, strollers left for days, and in the event of a fire, exiting the corridors would be more than difficult! Generally speaking, if pets were not allowed in the hotel, I would not stay even 5 minutes there for anything in the world!

Lovely quiet room. Comfortable and clean. The pillows were a bit hard though. There were 4 in the room though which is good. The shower over the bath worked well. Very friendly welcoming staff - thank you Sanjay for being so helpful with the parking. Would stay here again.

Sanjay is very helpful and makes reception feel welcoming. He is also very helpful offering assistance in the best way possible. The rooms are great and it’s easy to fall asleep in them. it is a great bonus that there is food and coffee nearby. A nice easy place if you need a quick stay.

This hotel is lovely and clean also Sanjay the guy at reception is very welcoming helpful and polite and makes our stay more enjoyable There is working radiators usb points in the room as well as a fan, reception will help you will any assistance if you require it but personally never had to contact them

Sanjay is an asset to travelodge he is the reason why I stay here at the Chieveley His Friendly, kind and he always has a smile on his face. So welcoming and helpful, it just makes the stay that little bit nicer. Location is good on the M4 because I’m working close by.

Staff either do not care about customers or have been told off so many times that afraid to help. Room was cold. 18 degrees are not even close to acceptable. Not all customers are used to the cold. Also some customers maybe have medical needs but obvious no one care. The funniest and more annoying thing was that the corridors were warmer than the bedrooms. it is obvious that the company does not care about providing value and creating a nice experience instead they just try to cut corners. When try to talk with staff about it , said “we do nothing, company policy” Had to ask for extra covers , that had to take myself upstairs to the bedrooms because reception is not allowed to move out the area reception. Either staff are been told off often from management that they afraid to help or they are lazy. And it does feels more like the first. It’s sad and obvious that this is a management issue and not a staff one. Policy of stay under 18 degrees in a bedroom it’s far from acceptable. This is half the human’s body temperature. No way you can have a comfortable sleep when your body needs to continue working to stay in healthy temperature. Does not have to be 30. A reasonable choice of up to 24-25 so the body can relax and the customer is able to be comfortable if they have any issues is not extreme or far from acceptable.

£38.99 for a room which had a comfy bed, great pillows and was clean. Hotel located at motorway services so easy to find and gave us a place to eat breakfast the next morning.

Been working around the Chieveley area for the past few weeks and stayed in this hotel, staff are helpful and check in is easy, SANJAY was a stand out member of staff always going above and beyond to help, always made me very welcome and always spoke when I entered the hotel,