Jenna_91_
27 de agosto de 2024
I stayed here for two nights, the first night with my friend who is a native New Yorker and the second night alone. I booked the room based on the pictures on trip.com, however, when I arrived at the hotel, the staff told me that the pictures were for a suite, not the room that I had actually booked. They were very dismissive and told me to contact Trip as it wasn’t their fault. The girl who checked me in was a little rude and unhelpful. Having said that, the room was very nice… decorated nicely and very clean. The only thing I would’ve wanted is to be provided with water in the room. The hotel lobby has a water dispenser with very cold iced water. However, if you wake up in the middle of the night and are thirsty there is no water in the room. The location is excellent! Walking distance to Grand Central Station, New York library and Times Square.
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