Madison les Hotel

La habitación es un poco pequeña, pero en un lugar como Nueva York, donde el espacio es escaso, es bastante decente. La señora de la recepción habla chino y es muy entusiasta, lo que mejora mucho la eficiencia de la comunicación.

Aunque el precio de la habitación es pequeño, todo está incluido. La Sra. Chen en la recepción es entusiasta y proactiva en su servicio. Ella resuelve pacientemente las necesidades de los huéspedes. 👍🏻👍🏻👍🏻

El hotel es adecuado por el precio.

It's a bad hotel policy I booked and then I changed plans I canceled they changed me 99% of My money, I paid $226.28 they took $220 as cancellation fees.Thief You are thieves! I will talk about your hotel in all the networks !!!!!!!!!!!!!!!!!!!

I had a reservation but needed to change it due to having to have a procedure on my brain. I asked them to give me a credit to use at a later date, nope! They would not hear it. No manager to speak to. They will not give any refund or a credit to reschedule. WORST EVER

I picked the hotel for its location. I ended up in what was clearly supposed to be an ADA compliant room - lowered clothes rack, roll-in shower, extra bars around toilet, etc. BUT they had put a sofa in the entry to the room, and the bed was large, so I question whether it would work for someone in a chair - just someone with mobility issues. Everything was cut down - no closet, just a rack, a "desk that was a couple of inches wide, etc. TV on the wall with a small shelf underneath. But given what I wanted the room for, it didn't matter. The bed was comfortable, and it was fine for one night. There was a bit of noise from the elevated subway line that runs nearby -- but it would make it convenient to public transportation. The desk was staffed by one person, so service was a bit slow - she seemed to be answering questions on the phone at the same time she was doing everything else. It was rated three stars, and that seems fair - but I have paid about the same price for a higher quality hotel in other areas of the city. I would probably only stay again if I had something within walking distance.

Hotel was good value for Manhattan. We had an issue with noise early on but after speaking to staff on reception they moved us and new room was much better. The staff do try to help where they can and that stands out in New York. Breakfast was nice and sufficient. We would return

Small room but we didn’t mind since we were not spending that much time there. Cold showers the first 3 days. The people working in the reception didn’t say much at all. The breakfast thou- not happy about that. You get close to nothing to choose between and all you can put on your toast is jelly or some cream cheese. For the money you pay you atleast expect some kind of healthier option. And you serve it to yourself with plastic plates and cutlery and also clean up after yourself. It says that it’s soundproof rooms which is not true. We heard the neighbours pretty good. It was also really cold in the hallways. Overall it felt more like a motel than a hotel which is cool if that’s what you’re expecting.

This is my second time at this Hotel and from the check in with Ting I had a great experience, she is the sweetest girl with a great customer service and patience to everyone. The rooms and common areas are always clean, Yanilda, Luis and the other guy are very hard workers always cleaning and the room service is super fast. Hotel is 5 minutes from the Subway.