Holiday Inn Club Vacations New Orleans Resort by IHG

I was surprised by how good the hotel is relative to the price. I even got a suite. It also has all the nearby restaurants, so very convenient.

Amazing room and facilities. Staff were great and knowledgeable. Great location to pretty much everything. Highly recommend.

This hotel appears to have been recently renovated into suites that are spacious, clean and well equipped. I was pleasantly surprised and enjoyed the room and all it had to offer (well-equipped kitchen). It is in an ideal location, easily walking distance to a number of restaurants, shops and attractions. There is a "resort fee" that they tack on per night, that wasn't super clear upon booking. This hotel doesn't strike me as a "resort" but due to the name and suites it would seem that is where it comes in. There was onsite shared laundry, a suitable workout area and a dipping pool - not really large enough for a good swim. The staff were for the most part very good. I couldn't seem to get anyone to bring more coffee to the room, and for a 5 night stay, one regular and one decaf didn't quite cut it, but that is the only very minor complaint. Would definitely stay here again.

While there were many things about this property that we liked, the unit could have been cleaner and the furnishings a little nicer. The staff were all very personable and professional and quick to help whenever we needed anything.

BEAUTIFUL PROPERTY! GREAT LOCATION! AMAZINGLY FRIENDLY & HELPFUL STAFF!!!!! We thoroughly enjoyed our stay in New Orleans for Mardi Gras Fat Tuesday weekend from start to finish on this property!

I can say the staff was amazing, everyone was so helpful! The room was spacious and nicely decorated. It was like a 1bd room apt! The first night our heater stopped working and woke up to a very cold room during the Artic weather. Went to jump in the shower to warm up and the water was either scolding hot or freezing cold. After that I went to make coffee and the pot sprayed coffee all over the counter and floor. The closet light kept going out like it had a short in it, would stay on a few minuets then go out. Around 4pm Saturday after using the text, calling the front desk twice and speaking directly with the maintenance man Donnie, in the elevator, he came and fixed the heater. Donnie was very helpful with dinner suggestions! We did like the room key wristbands those were very helpful. I thought we had paid for the breakfast option but it was never even mentioned upon check in nor was anything said about it. The location was good, but next time I’ll opt for a room without the city view because you can hear everything outside.

Over all the everything was outstanding, staff, amenities in the room also cleaned room. I’m not sure if it was me i couldn’t get the exercise machine to worked properly. I only used it once over al 10 out 10.

Staff were friendly, had a hit and miss with getting drinks at the bar, hardly ever had anyone working the bar. But, when we would ask the front desk, they would find someone to help us.