Club Wyndham Avenue Plaza

Spacious room, well facilitated kitchen

Nice room (spacious two-room suite). Small, but nice, bathroom. The hotel is somewhat dated and slightly musty. The lobby is somewhat chaotic. It was hard to understanding the information from the nice man who checked us in. The A/C in our suite was excessively loud and didn't seem to turn off when it should without raising the temp in the middle of the night. Our stay was acceptable, but would look for better next time.

We have stayed here a few times and love it, It is clean, the people are friendly & very helpful and it is right across the street from the St Charles Streetcar line.

Very nice rooms with kitchen amenities. The courtyard and pool areas are great for relaxing outdoors and the business services room has a nice couch and TV for watching sports. The proximity to the street car and the walking in the Garden District make this a really nice place to stay in New Orleans.

It was an excellent area . The rooms were clean ,the staff was great.

My stay at Club Wyndam Avenue Plaza, New Orleans was okay overall, but there were several issues that affected my experience. The staff from Club Wyndham pressured me multiple times to attend a 3-hour seminar, despite my clear refusal. They continued calling my room and cell phone multiple times, which felt intrusive and pushy. When I first entered the room, I discovered the toilet was stopped up. Maintenance took around 35-45 minutes to arrive and had to make two trips into my room, running an auger to clear the blockage. The technician was polite, but this delay prevented me from showering and attending my evening commitments, which was the reason I was in New Orleans- Business training & networking. Throughout the clogged toilet situation, I was also called three times by hotel staff, pressing me to come downstairsspeak with them & schedule for a seminar. I explained I was dealing with issues in my room and that I was not interested but they remained robotic and persistent, calling me twice more on my cell phone two days later. No room cleaning service was provided during my stay. Parking was another inconvenience—either on the street or paying daily fees, which was not clearly advertised and felt misleading. Additionally, no one offered assistance with luggage or opened doors, making the experience less welcoming. Given these inconveniences, I believe some form of compensation would be appropriate to buffer the discomfort I endured during my stay.

Wherever they are parking the cars. This white liquid dripped on my car damaged the paint and tint on car and my back window.

3/10 Staff Needs More Training It was not the worst but not good, either. 3/10 The front desk people charged me ten times what a normal hotel charges for incidentals that they held for over a week, which was unexpected, the amount was unreasonable and the length of the hold was unnecessary. Then they wanted to charge me a stupid amount for parking when we could easily just park on the street around the hotel for free. If it was Mardi Gras or some big event was going on then it would have been understandable but nope. Parking was freely available. It made me lose trust in the staff because it seemed they were just trying to scam me out of as much money as possible, I didn't even want to ask them for food recommendations. And the bathroom was microscopic. Finally, it wasn't all bad. The accommodations were generally sufficient. The room was clean and was well-stocked with amenities. It had dishes, a dishwasher, a REAL coffeemaker and even the coffee was delicious. Bed was comfy and the table was big enough two or more to sit and eat at, unlike some of the tiny tables at some hotels I've been to.

Cleanliness, friendliness of staff, amenities.