Usuario invitado
3 de octubre de 2024
Do not book with this hotel. They will make a reservation and provide confirmation number but when you show up, they will tell you that you do not have a room. After traveling all day, we arrived after 9pm to be told we do not have a room. While I was trying to figure out why I did not have a room the owner( he made sure to let me know he was the owner) expressed that he did not care, it was not his problem and that I needed to contact Choice because there was a problem in the reservation system. Sir, this seems like something YOU should be taking care of, not your customers. He then accused me of 'just making the reservation that hour' which was not true but even if it was, why would that matter? He was unwilling to even look at my confirmation number or anything. I was left stranded in the middle of nowhere without a room or any assistance. Do not book here. Go anywhere else.
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