Usuario invitado
11 de diciembre de 2024
I had a disappointing experience with this hotel booking in the mahipalpur area through makemytrip. My check-in time was scheduled for 2 pm, but due to my flight reaching delhi at 11 pm, i tried to inform the property about my late arrival. The contact number provided in the booking receipt was not in use, and makemytrip was also unable to reach the property to communicate my situation. When i finally arrived at the hotel around midnight, i was told that no rooms were available. The hotel receptionist then took me to another property a kilometer away. Considering the late hour and the unfamiliarity of the area, this was a distressing experience. This is the second time i have faced such issues in the mahipalpur area. The lack of coordination between makemytrip and the listed properties, coupled with the unavailability of valid contact numbers, makes this feel like a recurring scam. Such negligence puts customers in uncomfortable and potentially unsafe situations. I urge makemytrip to ensure better communication with their partnered properties and to verify the contact details provided. Travelers booking in this area should exercise caution and consider confirming their reservations directly with the property in advance. Overall, this experience left me frustrated and wary of booking through this platform again.
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