Kona Hotel Verona by Kleos Group Collection

food was uncooked and the same every night The breakfast was awful The building was falling apart The window was coming off in my room The AC didn’t work The roof came off in my friends room Lift barely works No options for food

The room was nice, but it was basic. The view from the room was lovely. The food was a complete disaster. I stayed in the hotel for three nights. On the first night we were only able to choose from two different pasta dishes for a starter and some chicken and something else I don’t even know the name of. Those were the only options for food and if you didn’t eat that you didn’t eat at all. The pasta was not cooked properly and the sauce was clearly store bought and the chicken was not cooked properly either. On our second night we requested pizza and pasta instead of the undercooked chicken. We were served pizza and pasta but again, both items were store bought. On my third night I found a hair in my pasta and was later told that there was CATS in the kitchen. The breakfast wasn’t good either. You could choose from two cereals or a croissant. One person from the group I was with found a fly in their coffee. The staff were also quite rude, for example, we were in the lobby and the woman working at the counter asked us “what is your problem now?” We had to pay €9 to use the swimming pool for half an hour. Overall I wasn’t happy with this hotel. Do not stay in this hotel!!!