Hotel Sico

#好評#對位置，交通方便程度，房間大小，床品舒適度，隔音，酒店氣味滿意；酒店干净舒适，来自本洁癖患者的好评，地理位置绝好，出去就是闹市，老板非常贴心，帮忙延长了退房时间，真的超级好，泳池也好好看

Staff were attentive, professional and friendly and actively ensured that our needs were met. The rooms were spacious, well equipped and the bathrooms cleaner than many similar establishments ie actually clean around the edges as well as the amenities. There was also a lift! Wonderful and not such a usual feature in Sri Lanka's three storey accommodations. There is a restaurant on the ground floor for breakfast however we were encouraged to have dinner on the rooftop with views of the town. The tuk tuk fare to town was LKR260. The breakfast was good.

.No one should go to this hotel for work, its employees are treated inhumanely, do not go to such a hotel for work or even to eat food.................................................................................................

We really like our stay at this hotel, the installations are great (nice little pool for the afternoons when it's too hot to be at the beach), the rooftop terrasse is nice but mostly, all the staff there is very professional and friendly! We definitely recommend this place!

Around 20 of us met on the top of Hotel Sico for the monthly Tinkers dinner and it was quite a successful evening. I ordered a chicken cordon bleu which was very good and presented in a novel way. For those who are interested, going up the stairs requires 85 steps!

Good Hotel, I was Impressed with the first impression, Rooms are Cozy and comfy. Lots of ants in the bathroom. Not an issue when I understand its nature and Hotel team attended rightaway and solve the issues. At my checkout, I paid everything. Settled my bills, asked them to store my luggages for 2 hours, as I wanted to do sightseeing and lunch before heading to flight. We stopped by reception twice, once we were waiting for the vehicle we simply asked for a glass of water, even the staffs reconfirmed if we want a glass or bottle.. we clearly mentioned that we need a glass of water. They brought us a bottle of water, which is very nice, excellent and we loved it. After checkout we went out, due to traffic we came back to Hotel in rush, worrying that a minute wasted might miss our flight. It ruined my whole impression with the hotel when the staff member came running behind me mentioning I have a billed to settle, I asked her what is the item to pay since I have settled all my Bill's. She had no clue, started calling her colleagues, while I kept saying I might miss my flight. Make it hurry, at the end because of the hotel service I wasted my time to pay for a bottle of water which is misunderstandings or the hotel, served us a bottle when we asked for a glass, fine if they charge for a glass. Not a problem to pay but the charges should be presented and asked to pay rightaway when they know that we are checkout and ready to go. Just running behind me for payment of a water bottle, irritated me alot and changed my whole impression of the stay. Nice hotel, if you want good comments and to be popular in the city with the tourists. Need to train the team of what service is. Its definitely not the Receptionist fault. Management should train them, be available to make decisions when it's related to customers experience. Or empower the Receptionist in decision making. I have no problem paying for a bottle of water when I have paid alot more for my accommodation and food there.. but last impression was spoiled from their own mistake.