Philippion

I would never go back to this hotel. I have stayed there twice in 8 days, because that was the place Rainbow Tours used as an accommodation for their groups. My experience is mixed: Restaurant and food served could be rated at 4 stars. Swimming pool closed, although hotel is advertised as the hotel with pool And now the ugly staff: After first night (first day of our tour) I and my wife woke up with some red marks (BITES) on our arms and backs. Our tour operator (representative) suggested mosquitoes, we accepted it as valid explanation. For next 6 days the red marks did not disappeared, they were extremely itchy and painful, so we used some ointment, which provided not much of relief. On our last day of tour around Greece, Rainbow Tours again picked the same hotel. By lack of luck we got the same room as on the first day! Sure enough after we woke up, we have noticed new red bite marks on our skin. I have decided to inspect our bed carefully. Sure enough I located culprits !(BED BUGS) I have the pictures of bed bugs and bites they caused on our bodies. Immediately after that I have informed the hotel front desk and Rainbow Tours about the situation After coming home I’ve written letter to tour operator, now it is three weeks since we made official complain and there is no response from hotel nor the Rainbow Tour. On the base of my experience and the hotel as well as the Rainbow Tour response to my complain the ratting should “0” .

So this hotel when me and my group first arrived was so lovely the staff were so helpful and nice and always happy to provide us with services like booking taxis and so on. However the WiFi was painfully slow and sometimes not working and made me use a lot of my mobile data which I could have saved for home use so they definitely need to fix this. Furthermore there was an incident the last day before our stay where the manager I assumed interrupted us at lunch to say that we didn’t make a payment to the pool bar although this was an issue raised days prior and we had said time and time again we paid then the pool boy came and the bank statement was shown saying the payment was processed and he admitted was his mistake we were then followed by a waitress to make sure we paid so it’s like we were being talked about amongst the staff when I told the manager I wasn’t happy about this he took no accountability and showed no remorse. This dissapointed me a lot as we are all black and it made me feel very uncomfortable and judged. As a result we will not be staying here again.

The hotel looks nice on the outside but the rooms are average. The breakfasts are varied in meals which is a plus. The service is nice. Before getting there we were not advised that the pool is out of service but we got a shuttle bus to the town for free. Location with nice views but far from the city.

Fotoğraflara aldanmayın,gurup olarak gittiğimiz otelin lobisi hariç her yeri dökülüyor resmen,o kadar eski ve bakımsız ki anlatamam!Banyoda duş askısı yok,küveti perde ile kapatıyorsunuz,klozet sapsarı,kalorifer yanmıyor,klima kendini zor ısıtıyor!Sıcak su yok!Su azıcık akıyor!Yataklar bildiğiniz somye,odanın kapısı kapanmıyor,yerdeki halıflex çok pis… v.b. Diğer odaların da aynı olduğu arkadaşlar tarafında söylendi!Yazık yani…

Το χειρότερο ξενοδοχείο που έχω μείνει ποτε!! Μην σαν παραπλανουν οι ωραίες φωτο που έχουν στο σαιτ. Μακαρι να είχα βγάλει φώτο για να σας δειξω, ωστοσο δεν έχω λογο να πω ψέμματα εφόσον ηταν χάλια Μεσα ειναι χάλια, εκτός απο την ρεσεψιόν που φαινομενικά θέλουν να ειναι ωραια για να κερδίζουν τις εντυπώσεις. Πήγαμε σε αυτό με ένα γκρουπ από την Εύβοια και ενώ μέσα στην ρεσεψιόν φαίνεται καλό, ο διάδρομος και τα δωμάτια είναι χάλια. Η μοκέτα μοιάζει να είναι απ το 1800 και σε κάποια σημεία λερωμενη και η τελευταία φορά που έγινε ανακαίνιση στο συγκεκριμένο ξενοδοχείο θα πρέπει ήταν τον προηγούμενο αιώνα. Είναι σε μια ωραία τοποθεσία μέσα στο πευκοδάσος αλλά σαν ξενοδοχείο δεν αξίζει. Επίσης μύριζε περιεργα και μια κολελα μου ειπε ότι στο δωμάτιό της εβγαιναν κατσαρίδες απο το σιφονι. Ήθελα να κάνω μπάνιο και το σιχαινομουν να μπω στην μπανιέρα, αλλα αναγκαστικά μπήκα γιατί έπρεπε. Ευτυχώς που μείναμε μόνο δυο μέρες γιατί αλλιώς δεν θα εμενα άλλο σε αυτό το ξενοδοχείο. Αν του κάνουν μια ανακαίνιση θα αξίζει τα 4 αστέρια ειδάλλως ούτε για 1 αστέρι δεν είναι..

hôtel un peu vétuste, pas de deco design, mais une grande chambre avec vue sur mer et petit balcon, climatisation efficace et frigo dans la chambre - le personnel est attentionné, ménage fait tous les jours - bon petit déjeuner avec bon choix et surtout de l’espace vert avec terrasse et tout ça à 15/20 minutes du centre (en voiture) - bon compromis pour visiter thessalonique sans les inconvénients du bruit de la ville