Bunyonyi Safaris Resort

I was at Lake Bunyonyi safaris in mid-January and this was my second time though it had been a while and being the start of the year I guess there was minimal occupancy. A friend suggested this exquisite resort in Kabale and went for it. First of all, the orders took forever to be served even when there were a few guests. As if that wasn't enough later in the evening when we thought of retiring and freshening up, the water heater wasn't functioning and this was at around 10 pm. Now this is where my frustration began. I tried calling the reception for an alternative. I knew it was quite late and all I asked for was a bucket 🪣 or basin so I could boil water since there was a kettle I'm the room. To my surprise a staff who goes by the name Bill picked up while I narrated my situation and to my surprise he said there was nothing he could do since they had already closed and he couldn't check me in a room that had a functioning heater because his salary would be chopped or he wouldn't be paid. Please note that being a rainy season the location of the resort, it was pretty cold. Later this staff said that they had forgotten to turn on the water heater and so he had done so, so the water would be warm in a minute but still nothing. Short story he later found me a basin this is like after an hour and I boiled water to shower. Mind u this guy didn't even apologize for any inconvenience all he said was his supervisors would be mad at him if he checked me in another room that had a functioning heater or he wouldn't be paid. I went to bed when I was so mad and disappointed. Besides the poor service, bunyonyi Safari Resort has epic views of the lake at least from the room I had checked in. Otherwise, I am never going back to Bunyonyi Safari Resort like never.

I had a vert great time around the place, the activities and services are beyond comparison. Derrick introduced my wife and I to the place and was there everyday to make sure we have the best. I loved