Usuario invitado
3 de abril de 2024
We stayed 1 night: USD 136 for a "deluxe" double room with view. Almost double the price of competitors with similar view. For convenience, we arranged airport pickup through the hotel (USD 25 - more than Uber), and this was still fine. However, the red flags started during our check-in. Red flag #1: Before our trip, we booked a day tour (Pyramids + Cairo Museum) through the hotel. We emailed the hotel to check if the guide can drop us at Cairo train station (just a 10 mins drive from the Museum) after the tour, and they said yes. During check-in however, the owner wanted to charge us extra USD 25 for this "extra service", which was NOT highlighted to us upfront at all. After I told him the station is literally just 10 mins drive from the Museum (instead of having to drive us 1 hour back to the hotel), he made up some bs about leaving luggage in the car, and still charged us USD 15. Red flag #2: The owner was extremely eager to change USD into EGP for us. So that we would change more money with him, he blatantly lied to us that all attractions ONLY accept EGP in CASH, but not to worry, as he can change EGP for us at official market rates (1 USD: 30 EGP). What a good deal, right? However, we found out the next day that all attractions only accept CREDIT CARDS, and so we were stuck with excess EGP cash. It gets better: the next day while waiting for our guide, the porter offered to change 1 USD: 40 EGP for us, which we declined. It was all rather puzzling, until we later learnt from other tourists that there is actually a black market rate (just google it) where they can change 1 USD: 50 EGP!! Red flag #3: Speaking of attractions, the day tour did NOT include any entrance fees, and we had to pay everything ourselves (with credit card, of course). Again, this was NOT highlighted to us upfront at all. Perhaps the biggest red flag is that after I posted this exact review on Book**g[dot]com (where I booked the hotel), they immediately removed the listing and have re-listed it with just a few reviews (ALL WITH PERFECT 10 SCORES, SURPRISE SURPRISE). You be the judge.
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