Residence Inn Nashville Vanderbilt/West End

Location is great, room is large and service was great.

附早餐很方便，房間空間很大，雖然酒店不新，但是整體還蠻乾淨的。另外酒店的櫃檯服務很好，我當天的飛機一早就到了機場，本來只是想先去酒店寄放行李，但是詢問了一下後，酒店的櫃檯讓我提早入住房間，同時並沒有多收費用。

Near downtown. Tough to navigate. Parking extra so room rate is actually higher. Did not try the breakfast.

The hotel is costly but the interior is shabby. There was holes on the chair. The room interior looked overused and shabby. On top of the high price they handed me an additional bill for overnight parking of 35 dollar, which they never mentioned before.

The staff was so nice and they made everything easy. The room was clean and we had plenty of extras. The front desk staff had awesome recommendations for stuff to do around town.

Customer service was great! Breakfast menu was excellent. Very clean and comfortable room.

The breakfast in the lobby was lack luster with prepackaged feel. There was no changes in the menu from day to day but there were enough options to keep one happy. Go for the waffle though because it was great. The kitchen in the room was nice but was never used. The refrigerator/freezer came in handy but the ice maker was not working. The layout of the room and the space was awesome. The housekeeping staff were EXCEPTIONAL. Only issue is that to Uber around town was quite expensive and I would recommend staying within walking distance to your desired area.

Overall good property. However, a few items I take issue with: 1) tall chairs in the room were in need of recovering or replacement, terribly worn; 2) the bar was not open Saturday evening, we wanted to watch a 6:30 football game; 3) was up early letting my wife sleep in, went to lobby at 6:00 AM and asked for the lobby tv to be turned on and the answer was “that cannot be done until 7:00”…

My problem is with the billing !!! I booked through ******* and paid with my card 176.46 Total. Then when I arrived to check in they wanted my card again and I have been charged 50.00 by Residence Inn then another 160.00 and then another 97.41 all by Residence Inn for a total of over 480.00 and I am extremely frustrated