Swiss Traffalgaar Luxury Hotels

I have used this venue for 3 of the big events in life and let me start by saying I had a worst experience it left me with bad taste. I would like to describe what happen in each event 1. During my event on May 10, 2022 -＞ The name was Jupitar at that time. there was no water in the rooms for my guest to get refresh and that delayed the whole event by 90 mins. Food quality is very poor, and Service is not at all good, noone is helping every one is wondering what needs to be done. Billing is done incorrectly. 2. During my event on Dec 17, 2023 - Name and Management both changed this time. There was another event booked which threw me and my guest our plans, there was choas and it took us an hour to sort this. 3. During my event on March 17, 2023 - As summer was right around the corner we book the AC hall and guess what they didnt started the AC, nobody know how to resolve starting the AC unit. They struggled for 2 hours and gave up. Service is very poor. Beware of person name Pooja she will overcomming and underdelivered. I think neither the management or servants care about Customer, I would never recomment this place. To sum up managements aim is to lets do the things as much as possible which can disrupt/damage Customer's event and their image. I would rather donate my money than celebrating event here.

Very poor maintenance- no ventilation- bad management- poor food quality - open wiring - risk of major accident , surprisingly front desk justified it by saying it’s a new management since two days - window glasses are broken- no salt in jeera rice

nice place to relax and get away from busy life...hotel is in good location nice. full of activities on weekends ..safe and clean...rooms are very nice and clean. fresh smell in all areas even toilets...good touch and details ...breakfast is awesome coffee shop buffets are excellent wide Verity of food choices and very warm staff chef at egg station is welcoming. stake house food tastes excellent and good choices of drinks to offer...staffs are very accommodating for kids needs and there special food choices appreciated a lot and special thanks to them.

Hotel stay was really amazing All the staff is very courteous and make our stay memorable Front office staff is really helpfull specially mr pratham and meet helped us Will definitely come here again There rooms are good and maintained properly