Anand Resort - A Luxury Private Pool Villa in Nashik

We stayed at Anand Resort for 3 nights and 4 days in the Paradise Suite, which includes access to a private swimming pool. Unfortunately, our experience was extremely disappointing and far below the expectations set by the resort's pricing and claims. The suite had multiple issues: the bathroom had leakages, no proper bath towels were provided, and instead of the promised bottled water, we were given a Milton water jug filled with stale, foul-smelling water. Upon requesting a room change, we were moved—but the problems persisted. The second room had a broken napkin holder, no hand shower, and we had to resort to using a bucket to bathe. There were no support rods in the pool area either, raising serious safety concerns. We repeatedly asked for basic amenities such as body soap (which came in unlabelled bottles) and hot water, but even the basin lacked hot water. Despite several complaints to the manager, Mr. Sandeep, we were met with arrogance rather than concern. Instead of offering an apology or a solution, his response was dismissive—he even stated, “I was expecting it,” which was shocking. We also raised the issue with Namrata, who handles bookings. Initially, she assured us that compensation would be provided, and later sent an apology via message—but no compensation ever followed. Even their own policies were not upheld; their confirmation messages clearly mention bottled water will be provided, yet in reality, it’s just a jug with questionable water quality. For the amount being charged, the hospitality and service are completely unacceptable. We would not recommend this resort based on our experience.

A good and comfortable stay. The resort is cozy, well maintained, and clean. Staff is supportive. Food quality is good. Proximity to most of the tourist places in Nashik. Breakfast buffet can have more options..that's the only suggestion. Else a great stay for families!

Room was good, service and food was good, only view and activities are leaking point, Hotel staff behaviour was good, reachable, nature view was missing, area should be atleast double, nothing for gaming and activities, overall good experience