B&B Paradise

Like many of the reviewers here, we arrived late and we’re not allowed in. I messaged earlier in the day to explain the situation and was told that we could not enter after 9pm and that we should therefore cancel. I did so immediately, but the owner has repeatedly refused to refund us.

I paid in full for 4 nights. Agoda did not give the full address just the square and I arrived at 9.06. Even though I paid in full for 4 nights, they did not send check in details. They ignored my multiple phone calls and emails. There are groups of homeless men outside and it felt very unsafe. I was a solo female traveler left stranded without a room late at night. I managed to check in the next day. The walls were like paper and you could every conversation in the next room. The endless beeping horns outside the train station made it absolutely impossible to sleep. Avoid.

They let me in the street. I arrived a little after 21h due to flight delay. I call them in the pouring rain asking for help, as obviously I had no other reservation, and they said me "We can not help you"... But they charged me the amount. I consider this a robbery.

Stayed 3 months ago so I will explain all from memory - located opposite the station, not in a safe area. It's on the 5th floor of a building and there is a small elevator to take you up. You collect your keys from a coded box (my box was open?) and then you go to your room where, apparently the breakfast will be left there for you. Maybe someone stole mine or it weren't left, I don't know. You will not interact with any staff there, so do not expect to do so (which is ok with me, i'm not fussed!). 3 minutes after I arrive to the room, a fight breaks out between the homeless/drugged up people that hang around outside downstairs by the entry door. As you are gathering, it was my fault I did not research more about the accommodation before booking. Live and learn. I go for a walk to see the castle however the area around the B&B, I felt so unsafe and uncomfortable that i made it 1/4 of the way before I turned back. The streets are so dodgy and everyone around you are well aware you are a tourist. Be careful of pickpockets. I then stayed in the B&B for the whole evening and didnt leave. I booked a full day trip to see the Amalfi so that I was out of the town. When I arrived back, I do recommend going across the green to some of the restaurants I had discovered where you could have a lovely meal and glass of wine for around 10-12 euros. Wish i had discovered this the night before to be honest. There's also a reasonable cafe on the corner (come out of the apartment block, straight ahead and its the corner cafe on the left) and they do nice croissants and cakes, and the staff are friendly. I then received a message from a staff member requesting the tourist tax (funny!) to be paid. In the B&B, you have a broken vending machine and broken coffee maker. However, the room was comfortable, bed was comfortable and the shower pressure was fab. Overall, would NOT stay in this part of town again. I think i need to revisit a different part of Naples to change my mind about the city!

The Room was big! Bed Big and very very comfortable, everything clean, restroom beru nice, nice TV a lot of room space, from the door to inside i can't complain about nothing! Communication is pretty much through chat and emails, but they are very responsive to anything you need. Location is very accessible if you'll be traveling, exactly in front of the main train station (Napoli Centrale) and in front of Garibaldi (main Metro station). ... But, the entrance of the building is bery scary, it looks very unsafe, very overwhelming, but i noticed this is because the two restaurants/bars open next to building door attract very sketchy people, who make dirty all the surrender (because i wake early one time before those 2 restaurants/bar were open and it was very quiet and ok).... Entrance is a little hard to find because you get overwhelmed with all this people, but im going to leave couple pictures here to you notice it. After this little detail at the entrance and surroundings, everything was good. If it wasn't for this detail and this dirty sketchy people around, this place will deserve 5 stars!