Essential Suite B&B Botanic

Hotel de gran relación calidad-precio en el centro de Nápoles. Puede resultar un poco difícil encontrar el hotel, por lo que recomiendo ponerse en contacto con ellos con antelación y comunicarles la hora de llegada. Una vez dentro, el hotel está muy limpio y es tranquilo, y nuestra habitación tiene un baño grande y bonito. Este lugar era, en realidad, mejor que algunos de los hoteles más caros de Italia.

First of all, it's basically impossible to find this hotel without proper instructions which were not provided by our host. If you type the name and address of the hotel in Google it will lead you to a different building across the square from where it really is. The host didn't speak any English, didn't pick up the phone and insisted on communication via WhatsApp. Provided a wrong number without a country code first so it took a while... We were desperate at night on a street not knowing how to find our hotel..Some locals helped us to locate the place. The hotel is located on the third floor of a tiny building (no elevator, very steep stairs). There is a car wash in the building so we heard cars being washed every morning. But it's nothing compared to the noize created by the crowds from the bars under our windows. Don't except that you can relax at this hotel. The room was quite dirty, somebody's hair was in bed, we also found ants in the corner by the bed. The mattress was ok. In the bathroom the was no hooks to hang towels, in the drawers under the sink there were some dirty tools and a hairdryer with a completely destroyed plug. There was no sound isolation at all, in the morning we could hear every word of the conversation between the cleaning lady and the receptionist. Terrible experience.

Pessima accoglienza, nemmeno una persona alla reception, Camera in disordine anche un ora dopo del check in e addirittura persone che non riuscivi a spiegarti non essendo italiani. Molto molto brutta e stressante Non la consiglio assolutamente.