Contaratos Beach Hotel

We had a fantastic time on this beautiful island during our vacations, staying at an exceptionally accessible hotel with my friends. The hotel is not only accessible but also offers a wide array of facilities, including delicious coffee and food, along with exceptionally kind and helpful staff. I wholeheartedly recommend this place. The hotel's location is outstanding. Numerous activities and attractions are nearby, ensuring that there's always something exciting to do.

Poor Customer Service at a beautiful spot and hotel This was our 11th hotel of 15 on a 5 week across-Europe vacation. The property is beautiful with a glorious pool and beach, loungers included. However, we were truly unable to relax or enjoy our stay completely given the customer service and nickel-and-diming going on. Where went the Greek hospitality we were so happy to be welcomed with in Athens and Naxos? And the utter strangeness of food and drink rules...more on that later. *I know by reading other reviews that the owners are going to come back with an excuse-filled reply, but please read other negative reviews and you will see a common complain that can't be denied. Due to flight times to the island, we arrived at 730am. We realize check-in time and certainly didn't expect a room right away, but we did at least hope maybe to get onto a room a little early if luck went our way. They assured us at the front desk that they would get housekeeping to clean our room first and we sat by the pool. We watched other arrivals being checked into rooms early that had been cleaned before ours and by noon we really needed a break from the sun and heat. As we had watched, we knew that the room that was to be ours was vacated at 9am, and 8 other rooms were cleaned before ours. They did not check us in until 2:45. We have no idea why, of it was that we are North American or maybe that we are very tattooed. But that was a really bad first impression. Breakfast is included and it is just okay. But for some reason 2 or 3 staff members stand and stare, watching over all the guests as they visit the buffet or get a coffee, which just felt a little strange and overbearing. The grounds and room are kept very clean and the pool is large and amazing. But hotel staff do not greet you as you come and go, and some don't even look on your direction or even make eye contact or smile when they walk directly past you, such as the bar guy with the bun. He does not acknowledge your presence in any way unless you are a very young and good looking woman, in which case he greets you EVERY time you come and go, even visiting you at your lounger to check on you. Otherwise, you don't exist in his world. This is such a strange attitude to have at a beach resort, and it resulted in us folks, who have a propensity to spend a lot at a poolside bar AND to tip well as we are from Canada where it is customary to tip 20%, to not purchase any single thing from the bar our entire 5 day stay as the vibe was so unwelcoming. I would rather spend my drink and snack money at a nice seaside bar down the road in Nauossa. But perhaps the strangest part was the food and drink rules we happened to read in the room book when looking for a menu. Apparently you are not allowed to have any food and drink in your room other than what you purchase from their minibar. They go on to state that you are not allowed to take their purchasable items out of the fridge or to store your own items in there. W