voco Nanjing Garden Expo

We loved our stay at this IHG property. The staff were attentive and professional. They explained to us when checking in how to use the Hotspring in our room and where to find some of the different facilities. The room was clean the bed comfortable. We enjoyed breakfast the next morning, the restaurant had many Western and Asian choices including sausages, bacon etc. There were also noodles and even chinese rice packets to celebrate the Chinese festival at the time. We used the hotspring in our room in the afternoon of checking in and it was fantastic. It filled in around 30 minutes and was large enough for 4 people. We tried to use it again the following morning before checking out. However, there was no hot water. The front desk explained that the hot water was switched on at 8am, however, by 11am there was still no hot water. This was very disappointing. Overall, we had an excellent stay and would consider returning to this Voco property.

Exceeded the expectations! Besides the beautiful location and building, the staff was so kind and available. Me and my girlfriend have been treated so well!!! I would like to thank in particular our receptionist 卡卡, any questions we had or issue we encountered she tried her best to help us and satisfy our needs. 👍🏻👍🏻 Thank you for your patience and good temper!! I would also like to thank Vin who helped us with the luggages and brought us water when we were in need! 🙌🏻 Lastly i want to give a big big 👍🏻 to the hotel’s摄影师小姐姐, she’s not only fun to work with but she took some amazing pictures of me and my girlfriend in the hot springs area that will last forever as memories in our hearts 🫶🏻❤️ Will come back for sure in the future if there’s the occasion! 😊

Location outside Park. But they provide shuttle bus. Front desk staff very nice and helpful. Notice many detail about the park. Breakfast buffet very delicious. And alot of drinks in the minibar. Room is big and warm. Unfortunately the public hot spring is small.

設施：智能化電器，設施齊全。 衞生：非常乾淨整潔，無異味。 環境：庭院式建築，旁邊是園博園，空氣清新，很安靜。 服務：服務特別好，工作人員jon業務熟悉，辦理入住效率非常高，很熱情，內容介紹熟練。贈送景區票，體驗感超棒。

很好的一次入住體驗，孩子身高超過140了，前台jon辦理時直接給贈送了一份早餐，禮賓Jason帶我們進房間全程幫忙拿行李，酒店的每一位服務人員都很熱情，整體環境也很舒適，早餐精緻新鮮，果汁真的是鮮榨簡直太棒了！

南京園博園vocal酒店的入住體驗很棒，前台經理小頓熱情為我升級了房型，服務超貼心。酒店工作人員始終面帶微笑，還提供詳細的園博園旅遊指南。在這裏住宿，不僅舒適，還能充分感受園博園魅力，下次來南京，還會選擇這裏。