GRAND SKYLIGHT HOTEL XIANGHU

When travelling, especially with a kid, cleanliness in a room is THE priority. Well, the room was NOT clean. The counter top in the bathroom was stained AND dirty, the room was dusty (you could see dust on the mirrors and other surfaces) and the floor was full of shoes footprints of different types. We asked for the room to be cleaned as we checked in, while we went for a walk, more than one our later we came back, the room was dirty as we left it. I’m sorry but for such a price, in a 5 star hotel, this is absolutely not acceptable. Besides, I seriously doubt that the measurements of the room are correct as it seemed waaaay smaller than what officially stated in the room info. The view of course is breathtaking, that’s true. Mind also that there is absolutely no separation between the wet room and the bedroom, no door, no curtains…so no privacy while taking a bath. And also that there is no fridge. The lady at the reception was lovely, really kind, but it doesn’t make up for a dirty room.

Great service, clean room, love the hotel.

酒店前台辦入住工作人員服務用心熱情，房間乾淨整潔睡起來很舒服，衞生間也是乾濕分離，房間還能看到對面象湖濕地公園風景一絕，還有隨行早餐和晚安粥。停車場很大停車方便，適合自駕客人，如果有充電樁就完美了

端午假期 親子出遊 房間內設施齊全，智能設備使用方便，機器人送餐 科技感十足。 酒店服務細緻入微，從入住到離店都讓人感到賓至如歸。 床品舒適，隔音效果好，休息得很安心。 前台小姐姐接待專業，整體體驗非常愉快。 象湖濕地公園就在酒店附近 建議有時間的朋友去散步 空氣清新自然

Есть много нюансов в плане удобства. Перед душем нельзя положить полотенце- оно будет снесено дверью из душа. Негде повесить полотенца - нету вешалок. Нету холодильника. Скрипит пол возле окна. Завтрак хороший

前台服務熱情，象湖風景優美，大廳環境高大上，房間裏看可以看到日落，非常愜意，床墊是雙面的，如果想要硬床墊可以讓工作人員幫忙翻一下，服務都很貼心，酒店離象湖濕地公園好近，過個馬路就到了，天氣好的時候去那邊散散步還是很不錯的，值得推薦