Oakwood Hotel & Apartments Grand Batam

I recently stayed at Oakwood Hotel Batam and had a mixed experience. The location is excellent, making it convenient to explore the area. The bed was comfortable, but the room itself was quite small, with an open closet arrangement that might not be to everyone’s liking. Breakfast was a highlight—there was a good variety of options, and the quality was impressive. Another plus is that no deposit was required during check-in. However, the air conditioning was a major downside. It was not cold enough, and even after requesting a technician (who took 30 minutes to arrive), the issue was not resolved. Our first night was uncomfortably warm, making it difficult to sleep. Thankfully, it rained on the second day, which helped cool down the room naturally. I stayed in Room 803, which had convenient access to the pool and buffet breakfast. However, if you prefer a cold room and love using a duvet, I’d recommend avoiding this room. Another unpleasant experience was during check-out—I noticed a foul smell, similar to a sump pit, near the elevator and on the first floor. It was quite off-putting as I was leaving the hotel. Overall, Oakwood Hotel Batam has some great aspects, but the air conditioning issue and the unpleasant smell during check-out left a negative impression. If these issues are addressed, it could be a much better stay.

Hotel was amazing! It is highly recommended for its cleanliness and its facilities from the gym, to the room smart tv having Netflix and all the other small little details like the amazing light weight powerful hair dryer etc!

Very pleased to have found a nice hotel in the Penuin area, and smack next to the Grand Batam Mall as well. Check in was very quick and fast, and we were in the rooms within 5-7 minutes of checking in. We got a twin room with south facing windows which was nicely equipped with international plugs and well thought out room lighting modes on the control panel. Airconditioning was good and toilet ventilation was also pretty decent. I used the gym which was nicely equipped for weight training as well as some cardio machines, and the pool was pretty nice. Beds were comfortable and I had a great sleep. Some areas for improvement in the housekeeping area: 1. There were oil stains on the room windows that was not cleaned for the duration of our stay (likely from previous guest pressing his/her face against the window) 2. The tissue box on the bathroom counter needs a re-think, as there's a hole on the bottom, the tissues get soaked when water splashes out of the sink onto the counter 3. Water pressure for the sink needs to be adjusted, it's too strong and splashes all over to the unsuspecting user 4. Shower pressure was good but the shower head was split open (did not affect the functionality) All in all, very nice and I would stay here again and would recommend it to my friends as it's probably the nicest hotel in the area currently.