Sharm Hotel Mykonos

The hotel is stunning. The breakfast was amazing (we loved the avocado toast with poached eggs!). The pool area is perfect for relaxing and enjoying cocktails. The staff was so friendly and welcoming (offering a free upgrade because there was availability). The rooms are very spacious and the beds were really comfortable. The area of the hotel is perfect for walking to the city (for shopping or lunch…) as you will be in the city within 10-15 mins. In the evening or if you don’t want to walk, you can take a taxi, which is not expensive and takes only 5 mins. We would love to come back soon!

We stayed at Sharm Mykonos for 3 nights and our experience overall has been disappointing. Right when we arrived they found out they made a mistake with our reservations (we had 2 rooms confirmed ) but they had overbooked the hotel which resulted in them putting 3 of us in one room instead of two rooms. The room was bigger and nicely equipped with a small outside area but had no view. I’ve also seen the standard room which is just a room with a bed. The hotel itself is very small but decorated well in cute boho design. The food is quite basic and a little under average in terms of choices and variety compared other hotels we experienced in Mykonos that were in same price range. What was really annoying was that in the morning it was hard to find a breakfast table by the pool - not because it was crowded by people - but because the staff simply wouldn’t clean up the tables - they literally would pass by without even noticing or getting the idea to clean the tables next to us. This lack of service became visible while ordering every single time - very slow sometimes we waited 45 minutes for the breakfast to arrive with half of what we ordered missing because they forgot half of the order again. The lady at the reception seemed not very trained for hospitality - every time we entered the reception she left people waiting or she was simply not there. Her tone of voice did not give the impression to us at all that the guests comfort or concerns are really a priority here or that she enjoys her position. Based on the room mistake we were kindly informed we can come back next summer for a 3 day stay to make up for it which we found very nice of the team. When I reached out now to schedule the compensation they ignored the request and I was informed the person who confirmed the compensation has left the hotel and therefore we can’t redeem it which is very unprofessional. Overall if you are simply looking for little basic rooms with nice decor and and a small pool to hang out you will probably like the hotel. If overall good service, delicious food and more advanced level of hospitality is important for you I would consider alternative hotels to stay at. I am going to Mykonos since over 10 years frequently and for the prices they charge you can find much better in Mykonos.