Mandarin Oriental, Muscat

We stayed at the Mandarin Oriental Muscat for one night. Despite being a newly opened hotel, the service was efficient and we did not face any major issues. The rooms are beautifully designed and materials are of high quality. Staff were friendly, especially at the pool. Hilton and Mina were very hospitable and look after their guests so well! The main restaurant had great food and service, but the Italian one was a disappointment, we didn’t enjoy the food there and the service was lacking. The SPA was fantastic, skilled therapists and a relaxing atmosphere, plus great facilities. Overall, we had a very pleasant stay, and no doubt the MO will be in the Top 3 hotels in Muscat.

Lovely hotel Lovely hotel and staff. Breakfast was enjoyable and had a good selection with attentive staff. Received good recommendations for food from chef Mustafa and his best team Win , Shirin, Aong . Room was clean with the essentials. Hotel central, everything we needed for a short visit to Oman . Huge thanks to Tatyana ( from gust relation ) who meet with warm smile and explained in details , Hilton from pool bar was very kind and always helpful .Big thanks to Alexsandra and best wishes. We love all of you 💙 I would recommend to friends, and will definitely stay again if Im back to Oman . Ohh yeahhh I forgot to mention the view 🏝️ Mandarin Muscat Must stay place if you coming to Oman !

Fantastic views from my beautiful room. Have a very detailed paintings on the wall showing the culture and traditions of Oman. All the staff welcoming with warm and honest smile. Swimming Pool makes my day and food are awesome 👌. Beachfront give me additional excitement

We spent 2 weeks in this hotel and it was just impeccable service from the receptionists, concierge, restaurant staff the guys who manage the pool bar to the life guards. What a lovely experience. The Spa is incredible and the staff there are also amazing. Andrew comes Highly recommended for massage in the spa and their facilities are superb! Truly the best holiday we could have wished for. Clean, polite, great service, delicious food, great selection, beautifully decorated and well maintained! I can’t wait to revisit this place next year!

Amazing luxury hotel, the hotel lucky to have great experienced team of concierge Yaser and Murshed and the rest of the team and the team front office line. Sure will visit again……………. Keep it up as usual of what amazing job that you are doing.

After staying in everything from hostels to resorts under The Leading Hotels of the World across multiple countries, the Mandarin Oriental in Muscat stands out as the best experience we’ve ever had. This hotel is a strong competitor, and arguably even a champion, among the finest resorts. The staff made all the difference. Sheryl, the Guest Relations Manager from the Philippines, leveraged her decades of experience, displaying exceptional interpersonal and management skills that made our stay unforgettable. Gracia, our attentive waitress from Indonesia, shared her culture with us, making us feel like special guests in her home. Otman, a waiter from Morocco pursuing his MBA, showcased excellent management abilities. Marsya, a front desk agent from Malaysia, demonstrated remarkable initiative, coordinating her team to make our stay truly unique and memorable. Mohamed, a friendly and knowledgeable pool concierge from Morocco, created personal connections by sharing his experiences. Murshid, the valet service manager from Tanzania-Omani, efficiently turned potential inconveniences into smooth solutions. Hilton, another pool concierge from Zimbabwe, was consistently kind and attentive. Djuro, our bartender from Bosnia, served with professionalism and warmth. The staff treated us like family, making this the best customer service experience we've ever had.

My friends and I stayed for 2 nights in Mandarin Muscat, and we will never forget this short vacation! The pool was peaceful and Humphrey took care of us at all times. The lobby was beautiful, Paul and all the reception team were very friendly and food in the restaurants amazing. Definitely recommend, and will come back!

Dear Mandarin Oriental Team! Thank you for supporting to keep our beach clean. Highly appreciate! You guys are amazing making our beach clean and keep sustainability. Thank you to Mavita, Alexandra , ceren , Nabila, Raju and others. Keep going , 😀

This is a truly delightful venue. I have been multiple times. High tea was amazing and we loved the variety, quality and service. A reservation is advisable. Although this hotel is new to the city it has very quickly earned a high standing with the residents. Meals in both restaurants - lunch with business colleagues and clients. Service, food and ambience all top ratings. Dinner with friends was a gastronomic delight. Italian Italian Italian!! Meet up In the lounge prior to dinner was relaxing and again the service is impeccable. Thanks to Can Demir for his attention and care each time. Lovely chatting with the chef. Give yourself a treat and enjoy this exquisite venue!