Stay Inn Oklahoma

Rooms are very small and uncomfortable for 2 people to be in at the same time. Rooms are in bad shape and there was a gas smell from the heater. We booked 2 rooms for 4 nights. We stayed 1 night only because of the rooms but told no refund w/o 3-day notice. I booked the reservations over the phone and wasn't aware of a three-day notice. When talking to Brandy the next morning, I told her this and was told it's on our website and all hotels have a 3-5 day notice to get a refund on days paid for if you leave early. I make reservations weekly. There are some hotels that have such refund policies, but most do not. I was told I might be refunded the last night only. If you are not happy with a hotel and leave early, you should not have to pay for a poor experience. There is NO Way to give a 3-day notice.