Meininger Hotel München Olympiapark

Booking this hostel was the WORST MISTAKE I’ve ever made.I Booked hostle for this upcoming Octoberfest season, going for a bachelor party. Due to big group of people attending I chose to stay in a mixed dorm with 8 people. Shortly after booking a unforeseen circumstance occurred which caused me to cancel my booking for the 2 beds I had already paid for. Spoke to a representative who was very helpful but unfortunately continuously informed me that bc that size room only came in a nonrefundable booking, and bc of this I would loose all the money already paid($1,000). She further informed me that it is company policy and they make absolutely no exceptions to the corporate rules for refunds. So even though I cancelled my reservation, the Meininger business will be taking my money(all in full, as if I actually stayed at the location for those days) and then still renting the two beds out which I had booked. Never booking this establishment again.

I booked a stay through their website with the "flex" tariff, which allows the client to cancel free of charge until 6 pm on the day of arrival. I came to the hotel at 8 pm of a night with 50 cm of fresh snow on the ground, no tramway or bus working, and -8°C. They said they cancelled the reservation free of charge because I didn't show up by 6 pm, claiming that the "flex" tariff gives also the hotel the possibility to cancel. Of course, this was not clearly specified, and no communication whatsoever has been sent to my mailbox to inform me that the reservation had been annulled. I had to arrive there in the most extreme weather condidtions, just to hear them saying there was no room for me. Criminals.

This is not a hotel, it's a hostel! It is ONLY suitable for students! If you are traveling with family, do not go there! On the fourth floor, where we stayed, the floors were never cleaned. Neither outside nor inside. There was dust and hair on the floor in our room and outside every type of dirt you can imagine.We asked for room cleaning, and when we came back, the room was not clean at all; only one towel was folded. There are no glasses in the room. The windows do not open; instead,there is very noisy, unregulatable air conditioning blowing cold air constantly. Our room only had two towels for five guests, and we had to ask the reception for the rest. The stay was very uncomfortable, and teenagers were running around on the floor the whole time in the evenings. It's not worth it; for a little more money, you could stay in a proper hotel and be comfortable! We will definitely never come back!