Hotel Bawa Suites

I booked this hotel from the company staff and the room was smaller than the pictures they posted

so I stayed here when I went to India for the first time three years ago during Covid and yes, the restrictions were pretty tight in the country but this hotel made all the difference in there cleanliness and willingness to help in any way they could with anything needed. I needless to say it was wonderful to be able to go back to a place that felt like a second home. The staff is amazing always there to help night or day any hour in any way possible. From the door greeter to the check-in team and most appreciated were the housekeepers and they’re thorough and expedient way of cleaning and redressing the bed. This time my housekeeping, attendance were Sarwan,Sitaram,Suril,Poavin Durai,Sachin and Kishoye. Room service is worth mentioning as well ***** with the kitchen that makes the food. I had a few days where I needed to stay in my room and do some work and they were prompt and the food was well prepared and hot. Oh yeah, breakfast is included in this hotel with a wide arrangement of Indian food and American food and omelettes cooked to order ***** with other American breakfast delights such as pancakes, cold cereal, oatmeal, and I believe even bacon. My hat is off to this establishment and all staff in my second stay this go round. Thank you all very much.

Overall, we had a fantastic stay. Our original room had a few minor issues so the staff was kind enough to offer us another room for the rest of our 2 week stay. We would like to specifically highlight the service provided by the cleaning staff- it was exceptional and excellent in all aspects. The room was cleaned impeccably every day and all surfaces were wiped spotless. Every member of the team had a polite demeanour, paid meticulous attention to detail and were eager to accommodate all our requests. Special mention to Mahendra, Sachin, Sunil, Deepak, Ansel, Durai and Kishore. The front office staff, the breakfast room staff and the security staff were equally professional and welcoming. As a result, our long stay was truly comfortable and enjoyable.