Courtyard by Marriott Mumbai International Airport

Pros: -Hotel is located close to the airport -Service is impeccable, any requests was attended within 15mins - The breakfast buffet was the highlight, it was absolutely delicious. Special shoutout to the guy worked the tea corner & the manager in that space, they were very attentive & helpful - The water pressure in the shower was amazing, housekeeping staff were also very fast to respond -The bed & pillow was comfortable - The staff at the reception were very helpful & friendly - As a solo female traveller, I felt safe Cons - The rooms are dated, in need of a up-haul. There are visible wear and tear, stains on the carpet, sofa etc. It doesn't measure up to 5 star hotel standards internationally especially for the price paid. - Didn't have a great view from my room. In overall, it was a great stay regardless and I would definitely return during my next trip to India. Thank you!

Hotel was clean and rooms were comfortable. Was easy to get to from the airport. Would definately stay again.

Overall it was a good stay. The staff was very helpful and the amenities were good as well. The bedsheets were a little dirty from the edges and so were the pillows which we had to get changed after calling the hotel reception. One of the biggest advantage is how close the hotel is to the Chhatrapati Shivaji Maharaj Mumbai international airport. We could stay till late and then get to the airpot on time as well. So overall it was good.

One of the worst experience ever in 5 star. This hotel deserves 2 star !! And really don’t understand for what they are charging so high. So here are bunch of issues i faced : - as committed by the staff, to provide a coffee and something to eat at 5:15am due to my flight. From 5:15 till 5:40, they were keep saying that the breakfast and coffee is on the way, and never reached to me. - the bed and the quilt was not clean as per 5 star standard. - The furniture was broken and dirty. With lot of stains. - the carpet was not cleaned and have many stains on it. - the towels were really old. Even you provide a clean one but its still old, almost near to torn off. - the slippers were really low cost and easy to slip in washroom - i was delayed by 1 hour for cancellation. But this hotel didn’t canceled my booking. - the toiletries seems like been used before. And the washrooms doesn’t have the feel of 5 star at all. It would be better if you change the tag from 5 start to 2/3 star and start charging nominal charges. But definitely not 13k per night.

overall experience is good great hospitality and convenient location

the occassion is good. much easier for me to have meeting with customers. The room is quiet and tidy. Service is friendly and warm. It's good and comfortable for this business trip!!!! strongly recommend for this hotel ~~~