Hawthorn Extended Stay by Wyndham Mount Laurel / Moorestown

Great stay Very clean and quiet. Check in person very friendly professional and welcoming.

Stayed for 5 nights with my husband and three kids. 1st Day: Plugged something into the wall jack and sparks started flying out of the wall beside my kids. They told us room could be a FIRE HAZARD and moved us to the 3rd floor. 2nd Day: Upon getting the second room, the shower door was broken and wouldn't close AT ALL. 2 men came into the room to attempt to fix it, could not. They returned a second time, could not fix it. Told me they would have to come back with a third man to take a look. At this point I was alone with my daughters and no longer felt comfortable with grown men coming in and out of our very cramped hotel room. They left, then 2 hours later while I was taking a work call, they returned and knocked on the door several times. I had to explain it wasn't a good time and they couldn't come in. They asked if they could return at 4pm. I said yes and adjusted our plans to accomodate them...except this time they never botherer to come back. At this point, we spent the rest of the week taking showers with the shower door wide open and water filling up at the bottom of the tub (absolutely disgusting). Final Day: Check out was at 11am. At 10am, a male housekeeper along with 2 other women, used their own keyboard and entered our room while my young daughter was getting out of the shower wrapped in a towel. They could not explain why they entered our room and laughed at us when my husband and I confronted them. No apology, no recognition of error or hotel liability.

This location is ideal for anyone seeking to get in some fun activities with their children and family, to focus on work, or to just rest and relax in a beautiful setting with lots of things close by to enjoy( shopping, restaurants, funplex, etc.). The only thing I would improve on is to request a room location Away from the elevators and ice machine if you're in town to work. The noise levels from people in the hall area near the elevator and ice machine can be quite disturbing when seeking a quiet moment to focus or sleep.

Good place, NO housekeeping Good hotel and right next to Funplex. The staff was very nice. Onlt downfall was, one the beds were not comfortable and were sagging. And secondly, the big thing. No housekeeping unless you stay for 4 days and on the 4th day. You would have to request it in advance if you want it the middle and half the time they say hosuekeeping time is finished which is a lie. I asked at 12 and regular check out is 11. So unless they cleaned every room in an hour, not true. Breakfast was good.

Inconsiderate staff when reporting loud guest The first night was okay, there was a family above us who let their kids run around jumping around into the next day starting at approx. 6am, I slept through the beginning of it, my lady and my 10 month old woke up first. I called the front desk and reported them. It stopped briefly (maybe because they were on the phone) then started again. This time they were being smart about it. I called again maybe a hour and a half later again because they would not stop and told the desk I’m gonna go up there myself and it may be a problem if you don’t handle it. I was angry at this point and hung up the phone on the young brown skin lady at the front desk who looked approx. 20-25 yrs old. In the end they gave up (sorta) after not getting a reaction out of me. We packed our bags and left at 12pm. I’m not the type to bother, I give my kids a range of freedom, I’m a cool dad so for me to have to call the front desk it really had to be a problem. It was not noises I could just “get through” especially once they started being smart, it’s like they let a chair fall on its back on purpose because we reported them. Luckily I have a level headed woman, because she could’ve turned the place upside down. May stay again if it’s my last resort. If I have an option I’ll pass from now on. Oh and btw the guys at the bar are thirsty 30-40 y/o divorced men hitting on women just tryna bartend. Poor lady.

Would absolutely return Great stay at the hotel. Very comfortable , very modern. I did however have an issue with my tv for my entire stay but I was accommodated by the manager at my departure (wish I had his name). Overall great hotel for a great price.