Usuario invitado
7 de noviembre de 2024
We were allocated the Bird Nest Villa, which was great as it was further from the main Road - Hume Highway, which is noisy with constant traffic. Being constant was good, as we heard no sirens. Constant you do get used to somewhat. Villa is well set out, with lounge / dining/ full kitchen all in one room with large bedroom in a separate room. Good breakfast provided, with eggs, bacon, bread and lots of spreads. BBQ outside on a good sized deck. Close to the pool. Villas well set out on this large property, so people noise was nil. The bathroom looks new, and very nice Except for space. It should have been built with least another 20cm wider, as it is very hard to get in and our of the shower and we are not large people. Donna is the onsite manager, and very good to chat with about the animals. Enjoyed helping to feed the goats, calves, chickens, and collecting the eggs in the afternoon. Great experience. Donna is a dedicated worker, loves the animals, and loves living onsite. We were most unimpressed with the lack of communication though, from Ruth the owner. She was the one that sent information, but did not reply to any messages we sent or phone calls. This certainly needs to be improved. One message received was about the animal feeding times, 3.30pm & 4.30pm were mentioned, and after walking down to the area, and waiting for a while, was told by the cleaner that there was no feeding today. I repeat the communication was pretty poor from Ruth. Donna needs to be the allocated person to contact, being onsite. Not the owner who lives a long way away. We were in the area a little early, as only driving from Albury. We rang and sent a text, but no reply. It seems we could have certainly arrive a little earlier for our stay.
Traducir