Hôtel Château les Merles

Very enjoyable stay. Large comfy bed, soft robes and slippers. The degustation dinner we had was fantastic, portion, quality and price. Only down side was the cold plates. The staff were welcoming and helpful. Onsite parking was convenient.

We stayed 2 nights and the food in the restaurant was exceptional. Breakfast was good with fresh eggs on offer on one day. Rooms are fine and a good size. Close to Bergerac for visiting and about an hour away for the chateaux which we visited. Staff were all very helpful and spoke good English.

I have been to this restaurant several times over the last few months and it's been like a roller coaster of food inconsistencies. Now I don't know whether there are different chefs cooking the food, but sometimes the meal will be superior in quality, taste and presentation. Other times it's been bad enough to make me regret going and to never want to go again. First visit we were put by a wall in a top room part of the restaurant and we could not attract the attention of anyone no matter how hard we tried and had to go to the bar to ask for something more than once. We felt abandoned by the waiting staff and that evening the food was excellent. Good quality food well prepared although portion size quite small it had plenty of taste and made by someone who clearly knows how to cook. One other visit we were in the lower room which has a much nicer ambience. However the starter of cauliflower concoction was awful. Stone cold cauliflower puri, with a cold poached egg described as "egg parfait" on top and cold and discoloured cauliflower dotted around the plate. It was extremely unpleasant. Had the whole starter been warm it probably would have tasted a whole lot different as presentation was appetising but it failed hugely on a taste level. The other starter was described as a shrimp croque monsieur. It had no shrimp in in whatsoever and was just three really tiny pieces of dry toast with no filling that could be identified and a lot of chopped endive the whole starter was a mistake and was underwhelming Main course was half a duck breast served with red cabbage and raw chunks of apple which had not be cooked and were cold and hard to cut. The apple was described as "Granny apple confit in saffron" Well there was no saffron and the apples were rock hard raw, not soft and buttery as they should have been. The potato was described as confit! They were not confit potatoes which should be rich and buttery having been cooked in butter. These were two small squares of potato browned on a grill of some kind and the jus served with the dish was embarrassing. It was thin and watery and had not been reduced to a rich jus which ruined the really badly prepared main course. Raw apples, dry squares of potato and thin water jus with duck breast with soggy wet skin wholly unappetising. Massive let down. Is there any quality control before these disastrous meals leave the kitchen? Dessert was great. Poached pear, white chocolate ice cream and a tuille were all good. Pattiserie chef, top marks. Sadly I already had another booking but went at lunchtime and the meal was okay. The starter white onion soup was really delicious, but very small portion. shallow bowl so very little. Main course Bavette perfectly cooked with balsamic onions and coquette potatoes. Dessert also okay. Would I go again? I'd like to because I know the food can be good? It's the inconsistency of the food that is the issue. Also important factors like not knowing how to make con

This is our first Mr & Mrs hotel stay overseas and probably one of the best! Greeted with a glass of bubbly, amazing room & service. The hotel was able to accommodate our vegan diet and even got some handmade freshly prepared pancakes in the morning. Great run round the area too. Well recommended.

We stayed for 7 night with 3 families including 4 children of varying ages and my mother who is a permanent wheelchair user. My mother had the wheelchair friendly room in the main hotel (Room 2), we were in a separate Villa as were my sisters and their families. The whole experience was outstanding. The accommodation was well furnished, quality showers and endless hot water. The food was excellent. But above everything were the staff who could not have been more helpful, attentive and accommodating. Nothing was too much trouble. Within 20 meters of our villa was a trampoline, a sand pit, a tennis court, a driving range, a golf course, a putting green and a bar with an excellent restaurant. Could not recommend more highly.

Totally exceeded expectations - an oasis of tranquility in a fabulous location. Superb hotel, impeccable service and memorable food and wine. We booked the apartment and it was a perfect base for exploring the area and also enjoying all the facilities at the hotel whilst offering the option of some self catering.