Usuario invitado
8 de enero de 2025
A mixed experience for us during our 3 nights/2 day stay at Gondwana. Safari 5/5 we saw everything and our ranger Greg was fantastic. Very knowledgeable and keen for us to get the best experience. Drinks on the evening safari was a very special event and our group was really lovely and good fun. Lodge 3/5 was not a 5 star luxury lodge, the room lacked amenities eg conditioner, vanity kit, shower cap, room service, minibar, laundry. Room was not made up one day at all. We were in the room when they came, asked the to come back in 30 mins - never returned. Service and food 2/5. Food was really quite awful. Breakfast was okay but buffet was so basic. Evening meal, some of the dishes were quite unpleasant stuffed Chicken was inedible, first night we sat for 25 minutes and had to go and find someone to take our order. Spa was great and we had a lovely Swedish massage. Have no idea who the Manger was which you normally get introduced to at such establishments. The water situation is ridiculous. Water is scare as we know however it also a necessity. You pay for water with breakfast, get tiny bottles once a day comp in the room and water is more expensive than Coke. I’m not sure given the price point with other offerings we would recommend.
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