Kilimanjaro Wonders Hotel

It looked like a wonderful hotel, but the more time you’re there, the more disappointing. The terrace is just impressive with views directly over the Kilimanjaro summit. But the room and the common area lack of lot of maintenance. The shower was sending the water up to the ceiling (explained with no result), the pipe for water in the wc was leaking… At least the mattress was really good. Half of the gym stuff was unusable. The swimming-pool water was far from clear. And the food was very low key. The grilled chicken was close to a joke.

Very nice hotel with potential. There are maintenance concerns, but that can be overlooked as the satff are friends and the food is ok; some work is needed! Beautiful views of the mountain. Rooms are outdated and need a freshness. Drinks reasonably priced

The service was very wonderful and everyone was very very kind to us. The staff was very good in helping us find what we needed in town.

We had the pleasure of staying at Kilimanjaro Wonders Hotel before and after our hike up Mount Kilimanjaro, and it truly felt like a home away from home. The warm welcome from the staff made us feel instantly relaxed, setting the perfect tone for our adventure ahead. The hotel’s comfortable rooms were a sanctuary after our challenging days on the mountain, and we loved unwinding with breathtaking views of Kilimanjaro. The food was delicious and provided the hearty fuel we needed, especially after our hike. What stood out the most was the kindness of the staff. They went above and beyond to ensure our stay was enjoyable, offering helpful tips and sharing stories that enriched our experience. Whether it was the cozy ambiance, the attentive service, or the beautiful surroundings, Kilimanjaro Wonders Hotel made our journey unforgettable. We can’t recommend it highly enough!

As part of Soraka’s Tour package, I was required to stayed at Kilimanjaro Wonders Hotel. Unfortunately, this hotel had dirty sheets, and a headboard with old and peeling material that constantly flaked onto the bed. Also, upon my arrival there was no hot running water. After more than 18 hours of travel, it was a major inconvenience to not be able to shower after a long day of travel. I tried to reach the owners of Soraka Tours, as I was in need of immediate assistance, but I did not receive an answer until the next morning. This was surprising, as one of the owners actually live in Moshi. Additionally, the hotel did not have internet service, so it was very difficult to communicate with love ones to let them know that I arrived safely. Later, I was told by Soraka Tours that this was one of the better hotels in Tanzania. I have stayed at several Tanzania hotels in the past, and know that this is not true, and that there are plenty of great hotels in Moshi that have hot running water, and do not require their customers to sleep on dirty sheets. Please see the attached pictures. I immediately asked to be moved to a new room, but was not allowed to do so until the next morning, as they claimed not to have any available rooms. Unfortunately, I had a sleepless night as I had to sleep on a chair for the entire night. I learned the next day that the hotel was actually half empty as it was off-season for tourists. This is not the service that I expected from Soraka Tours. There are more experienced and established tour companies that have a proven track record, as it pertains to service and offer much better accommodations to their clients. My advice - Soraka’s commitment and promise to giving clients the best experience was not provided and my overall experience, including the accommodations, was horrible.