The Auction House

Starting with the staff, they were very good. The young lady who checked us in was great at explaining everything. The place is modern and funky as was our room. The decor and furnishings were good and the bed comfy. Disappointingly there was lots of dust and cobwebs in our room which was poor. Even worse was the toilet which had been missed on the cleaning of the room before our arrival, totally unacceptable. . The breakfast too was disappointing, we both orders the same, Auction House breakfast. One came with one sausage, one with two. No bacon, one hash brown undercooked and overcooked eggs. Had we not paid in advance, I’d have underpaid for our stay. I’d stay again but without the breakfast.

This was a nice stay. But there are points for improvement which would make me think again before booking. Starting positive . Staff could not have been more helpful this was good. Anything you asked for they were willing. No secure bagage storage. Bedroom was ok. The bedding and towels clean. Nice decor.Carpet and furnishings like lights and side tables dusty. The carpet needed a good hoover. It was a shame it let the quality of the room down.

Loaded fries, GLUTEN FREE, big portion, great on cc knowledge, chef came out to chat with me, definitely go back, was struggle to finish 😆 but did, be rude to leave it, went on a Friday for lunch which was quiet but lovely pub and staff really helpful, slightest cc makes me ill, had no bad reactions 😊

Myself and a friend attended the venue in April 2024 and were greeted by the Bar Manager Caitlin. Living the local area the need to stay the evening is very low, however speaking with the manager we decided to book the venue for an evening later in the month. Caitlin was very attentive, friendly and made the time spend in the bar extremely easy. She made us feel very welcome on a Tuesday afternoon and explained although there was no food available it would be Thursday to Sunday, she talked myself and friend though the menu and said the ‘Don’t Stop Me Bao’ is her recommendation. When in the local area I would 100% attended again because of the work Caitlin has done. Hands down the best bar manager I have came across in the longest time!

Lovely and friendly and quick check in. Room modern decor but really cold and dusty. Nothing appears to be moved and dusted behind. Nice smellies in room on arrival. The windows are only single glazed hence the cold and at the front you can really hear the traffic from outside and the rattling grate people have mentioned in other reviews when cars drive over it - it’s no exaggeration! We ate there and had some drinks which were all really nice! I’d stay again overall.

Upon first impressions the room was of lovely decor, clean and albeit a lot smaller than the impression the photos give a decent enough room. However upon closer inspection we were left extremely disappointed by the standard. We booked this hotel wanting a luxury stay and it was far from this. We stayed in room 12, double room with a corner bath. A TINY corner bath, surrounded by damp and peeling wallpaper giving off a foisty smell you just can't avoid. The taps were giving both hot and cold water and wernt convenient at all. There was a lot of dust in the room. Lampshades, behind tables, plug sockets all covered. Towels were provided and ample amount of toiletries. The bed was clean and comfortable but to be perfectly honest this is where the good things stay. The toilet was cold, in the sink we found hair and tissue paper. The cups provided for teas and coffees had tea stains and lipstick still left on them, needless to say these were not used. The WiFi and TV had good reception. The hotel van be accessed by a bar downstairs until 11 at night at weekends, however after this the night entrance is a hazard waiting to happen. you have to walk along a main road, via a housing are and acces the hotel via very steep, metal stairs and enter with a key code. This isn't practical at all, the weather was very heavy rain and the steps were very slippy. To say we won't be returning here is fair and we have had better, more comfortable stays in a premier inn. Very disappointing!!! Not worth the money at all!!!