Altitude on Montville

Wi-Fi very very slow. Bed Sheet dirty:(

有一間房間太靠近路邊，有點吵。其實山上沒必要住公寓。便宜點的可能更適合。另外，小鎮不大，除非自駕周邊。否則也沒必要住鎮上。

Altitude on Montville is ideally set in Montville with plenty of parking however, it not for elderly people. We had a Forrest view room but had to climb 3 flights of stairs hauling up our luggage into the bargain. First appearance was of a quiet spacious apartment with lots of kitchen cupboards, a fridge, oven and coffee machine. BUT. NO CUTLERY OR CROCKERY OR COOKING UTENSILS. NO POTS OR PANS, OR MICROWAVE. Just a couple of wine glasses, 2 teaspoons and 2 mugs. Oh and the shower gel bottle was empty! It was clean and the bed was comfortable. Very poor value for money. Oh, and when I went to leave the key at reception, a lady saw me open to door and turned her back and disappeared. Obviously didn't want to talk to me! Will we go back? No way

The restaurant was closed for renovation and I didn't have this information beforehand. dirty minibar and empty water bottle garbage in the bathroom yellowish water in the bathtub damp and smelly bathrobe cockroaches at night The place is beautifully decorated, but the customer service and cleanliness was disappointing.

Has something changed in the last few months? New owners? Not sure, but it didn't meet the expectations we had come to rely on after many years staying here. The rooms seemed bare, with the 2 and 3 bedroom apartments having insufficient seating to let all the occupants sit down. Parts of the rooms/balconies are run down with rotting tables and blinds covered in cobwebs, though the interiors remain sparse, but clean, some furniture has seen better days though. The location means there is almost no mobile phone reception, meaning guests are heavily reliant on wifi, which quite frankly is not fit for purpose (slower than dial up) with spotty coverage as you move around. If you are seeking to disconnect from the world then you're on a role. For the rest of us, it is useless even for simple news reading, if you have teenagers who need to plug in while away, don't stay here. The restaurant, once a superb dining experience is reduced to pub style meals with a pay at the counter approach that somehow seems at odds with the up-market dining area. We tried it one evening, but spent the rest of our stay walking up the hill into the town for food where there are many options available. The staff were friendly and approachable, but the place has lost its pizzaz and appeal. Given the competition in the area, this is a shame. This will be the last time we choose to stay here, which after 4 years of eager returns is a testimony to how it has changed.

My wife and I just had a one night stay in a one bedroom forest view room. The room was large, clean, comfortable and quiet. The issue we had was the lack of cutlery and plates. There were none except two tea spoons. What is the point of having a fridge for food and drink and no plates or cutlery to eat it with. I had to get my pocket knife from my car to do a simple job of cutting cheese and we used paper towel as plates. We tried to ring the after hours number to get some cutlery but the number went unanswered. There is also no microwave or toaster, just a kettle. The internet was sub-par as well. The cost of these rooms far exceeds what you get. There is lots of room for improvement.

The first thing you notice when attempting to get to the reception is the stairs...there is no ramp or lift available so if you have heavy luggage, prams and/or mobility limitations access is a major barrier. The stairs continue inside the property..so by the time you get to your room after hauling bags and sore knees up you need a rest. We had an apartment with three rooms which were adequate but not dazzling. The sofa in the loungeroom is old and lost all integrity. There are no ceiling fans which is odd as it was really hot and would have been great to circulate the air. The wifi/mobile reception is shocking! Basically it doenst work in the room at all..so you can either stand on the stairs waving your phone around for a signal or forget finding out what is going on in the world and do a crossword. The location is not ideal as its a fair walk from any shops or restaurants, so we went to the restaurant at the property which was beyond terrible! We were given wrong orders, orders coming out at random times which were cold and tasteless. Rude staff who didnt bother to check into see how we were enjoying (or not enjoying the meals). Very disappointing. The road is really noisy and you get the smell of smoke from people in other rooms. I wouldnt recommend staying here as im sure there are lots of other more feiendly and accessible properties in the area.

The rooms are nice, but are quite dark with not a lot of natural light so you feel a bit like you’re in an underground bunker. The room we had was advertised as being on the ground floor, but it is only accessible via many stairs so is not ideal for people with mobility difficulties. Our room faced the main road and was quite noisy, you couldn’t hear yourself speak if the balcony door was open. The bathroom setup was a little odd with not much privacy. The kitchen staff were very helpful and carried our luggage up and down the stairs, we couldn’t have managed if not for their help. Montville is a beautiful little town and great for a short stay.

We stayed here for 4 nights in a Studio Spa room. The room was a great size, the bed was very comfy. The view from the balcony overlooking the Sunshine Coast Hinterland to the sea was fabulous. The bathroom is big with a double shower. The surprise came with no door on the bathroom......We did use the Spa, it was big enough for 2 the water was plentiful and hot.