Hotel Souvenir

Horrible value - beds were so uncomfortable we could not sleep. You could hear every flush of the units above you. Expensive and worth half of what we paid. We tried to talk to the concierge but was told we were the only ones to have ever complained… looking online this obviously isn’t true. It’s a scam and not worth your money. Lots of other places to stay - stay there instead.

This is beautiful hotel in old town Monterosso.. a relatively easy walk from the train station. We had excellent service from everyone, the whole team are amazing, Marco was a stand out!! He went above and beyond when we needed him. The rooms are so clean and very comfortable with everything well thought out. The setting is just perfect, close to great restaurants. The breakfast provided by the hotel is really good too with something for everyone. We really felt like nothing was too much trouble here. Highly recommend

The hotel was conveniently located in Monterosso in Cinque Terre. The rooms were small and well appointed but had no frills or extras. We stayed in room 11 which had an AMAZING 2nd floor terrace with great views of the surrounding area. If you are looking for lush or luxury, try somewhere else but if you want convenience, quaint and clean, this hotel is fine.

This is a beautiful little boutique hotel in touristy Monterosso. We enjoyed three days in Cinque Terre and this was our home base. The rooms are clean and comfortable as well as being nicely appointed. The staff are friendly and helpful and the breakfast is AMAZING. Eggs cooked to order, fresh fruit and cheese daily. Highly recommend staying here if you are visiting this region.

This hotel is in a great location - it’s in the old town, ten minutes walk from the train station. We checked in at 3pm which is a busy time of day with day trippers heading back to the station - so arriving in this quiet hotel tucked away was wonderful. All the great restaurants, bars and shops were a short stroll away. We were in Monterosso when there were water shortages, but the staff did a great job of communicating these to us and making sure we weren’t too disrupted. Our room had air con, but it was so hot and humid when we stayed that it was much more effective to sleep with the doors open. We had a great little balcony and view over the town and hills. Spotlessly clean and bed was nice and firm. Loved being able to take towels to the beach.

The hotel was excellent for a 2* hotel . Clean , well equipped. Daily maid service with clean linen & towels . Free beach towels . Breakfast was fine - occasionally ran out of products only 1/2 way through breakfast service . Excellent location

For our trip to the Cinque Terre, we literally only had 24 hours to spend in the region. Most hotels/inns seemed to require a 2-night stay, but the Hotel Souvenir was able to accommodate the one night stay my partner and I, and my sister in a different room. The hotel, located in the historic old town, was about a 15 minute walk from the train station though we took a 5 minute cab ride from the train station, fearing the location was more uphill than it actually was. The hotel is situated on a side street from the main 2 thoroughfares of Monterosso and the stairs leading to the front gate of the property overlook what sounded like a small rushing stream/waterfall. The front desk was extremely friendly and helpful as they gave us the keys to our room. The hotel provided beach towels if we wanted to partake in one of the few public beaches in the Cinque Terre, as well as an external bathroom for guests that had a shower to rinse off, just in case. We grabbed some beach towels for ourselves as we had a sunset boat tour that allowed us to dip into the water. Our room on the 2nd floor was classic European cozy. Tiny by American standards. However, the room was clean. The bed had a firm mattress, fresh linens and comfortable pillows. The bathroom was similarly cozy but was clean, with fresh towels. My sister's room on the 3rd floor was slightly larger. The hotel also offered an included breakfast in the morning that we partook before venturing to explore the Cinque Terre. It had a good amount for the Continental breakfast spread in their dining room/restaurant, though we chose to eat outdoors at the tables set up. An espresso machine could make any type of coffee drink possible, and the front desk offered to make decaf lattes for my partner. A server also took orders for made to order egg dishes that were included with breakfast. We checked out after breakfast but we were able to store our luggage on the property while we continued to make the best of our time in the Cinque Terre. Hotel Souvenir allowed us to call it a comfortable home base for our too-short stay in the Cinque Terre.