Tenuta Hotel Villa Colle Sereno

Location is beautiful and the place could be wonderful but run very poorly. We stayed in what they described as a suite and was supposedly one of the best rooms. The only good thing was the shower. Air conditioning they said did not work and temperatures were in the high 20's when we were there so very uncomfortable nights and the toilet also needed attention. Pillows on the bed were lumpy and uncomfortable. We had a kettle in the room but not cups, asked the next morning and yes they would see to it, no cups that evening. We we asked the next day we were told how busy she had been and had not had time so we actually were given some to take up. On the 4th night no cups again, taken away. Tea bags as you used them were never replaced. Pool was dirty so we didn't use that. Breakfast very poor, cakes left uncovered on the table and left there overnight ready for next day. Cereal in a container but no bowls to use. Yoghurts were there when we arrived but as the days went on not replaced so no yoghurts on day 4. Fruit juice is squash. Overall very disappointing, was looking forward to staying there. One thing in their favour the garden was kept really nice.

Permanenza in struttura di 3 giorni camera pulita letto comodissimo bellissimo il giardino con la piscina colazione abbondante e cena eccellente alla quale si è aggiunta la professionalità ,la gentilezza e la disponibilità del personale sopratutto della proprietaria Imma sempre attenta alle nostre esigenze. Ci ritorneremo

Ci siamo fermati per caso per il pranzo. Bella location per cerimonie, con la piscina e la vista sulle colline e da lontano il mare. Tempi di attesa brevi e buon servizio. Si mangia bene. Un po' scomodo se piove. Prezzi un po' più alti della media.