Hotel Columbia Wellness & Spa

The hotel position, the external and common areas design are very good and new. The Spa is also new, but is a little small, if crowded you cannot enjoy it. The rooms let us down because are outdated and small, especially the bathroom. the big bed was made with 2 single mattress together, the air condition is too noisy. The breakfast is ok, but a buffet would be better and faster.

The staff were excellent, very friendly, very nice people. The hotel was in a good location. The room was very nice apart from the fridge making a noise all night. However, the restaurant caused us a few problems. It wasn't until the 4th night that we were given a menu in English ( we didn't know they existed), sometimes the waiters gave us the wrong order and on one occasion they skipped a course. There was a waiter who was a little bit too friendly. I didn't want to be hugged and kissed by a total stranger and tried to move out of his way several times.

Beautiful decor, clean and well-presented. Friendly and efficient staff. The Spa is Beautiful and has all the amenities. The rooms are beautifully decorated, spotlessly clean. The beds were very comfortable. The Spa included hamam, steam room, sauna, pool and optional massages... Allover a wonderful stay.

This is not a four star hotel. Our small bedroom had concrete for flooring. No tiles. When asked for a different room we were told that we had to pay more for an upgrade. Asked if we could have our money back and go else where we were told no. The owner sits behind a computer screen on the left in reception and needs urgent training in customer service skills

I love this hotel VERY much. I want to start with the staff. They were all very helpful and accommodating! The breakfast staff were so impressive (they also worked at dinner time). They worked hard at meeting our needs and provided us a beautiful breakfast (and the view as you can see from this photo was amazing too)! The bacon and pancakes were our favorite and we had them every day! Ivan and Basharat stood out as leaders and really worked hard to make sure everything was spot on! Rooms are small but very comfortable and we had everything we need. My bathroom was updated, but my Mother's was a bit older with a terrible "sour" sewer smell that made her entire room smell (4th floor next to the elevator - if you are facing the elevator it is the one on the left). Regarding hotel linens: I really wish you would switch to white comforters and sheets. I felt like the decorated comforters with the big buttons sewn on were too heavy and when they are not white, I can not tell if they are clean. I requested a blanket to use instead and they brought me another matching comforter with the buttons - ;). I feel like white bedding should be a standard in the hotel industry. All of our bedding in the hotels and Airbnb's throughout Italy that we stayed in had white bedding. Other than that, this hotel is very charming and perfectly located. We just walked to the restaurants, gelato shops, coffee shops, shopping, etc. Just perfect in that way. Front desk staff were very helpful and friendly! We loved Hotel Columbia and we will be back again (I hope) some day!