Hotel Biondi

Stayed here with coach company. Hotel is tired around edges, awards displayed were won in 2011. Room was ok but needed refurb. Cleaners are excellent fresh towels bedding daily. However drinks very expensive €7 large beer, average €4 in Montecatini town. Meals are canteen style with dining room full of coach companies (200-300) people. Very noisy & un organised. Meals can take 2-3 hours to complete. Staff very rude in dining hall, lots of shouting. We decided to eat out most nights, as this was not the relaxing holiday we planned. Montecatini itself is a beautiful place with lovely people, I’d recommend the Alto funicular daytime & night. Beautiful places to eat. And the spa is simply stunning. Trains are easy to use, try Pistoia if it’s can few stops away. Absolutely beautiful. Breakfast not much better with you having to sue for coffee, it would appear that we are incapable of button pressing. Cakes stales, butter mouldy. Unable to tell staff for fear of being told off.

This hotel has mixed reviews unfortunately ours was not a plesent one.Although the pool area is great and our room was spacious and clean. We found a lot of the staff were quite aloof. The resturant experiance was the worst we had ever had. The food was cold and unappetizing. We were not trusted to pour our own hot drinks which probably put a lot of people off from returning for a second cup in the morning

Lovely big rooms and bathrooms. Very clean and comfortable. Brilliant Aircon. Lovely restaurant with buffet breakfast and good evening meals. Lovely area out the front of the hotel to sit and enjoy a drink. Lovely staff, very helpful. Nice bar area

Lovely hotel, in a great location. Clean, spacious room with a fabulous balcony. Fresh towels daily, and mid week bed change. Staff helpful and friendly. Breakfast and evening meal were very good for price paid. Pool and sunbathing area just added to our experience. Would definitely visit again.

The Hotel is extremely tired, the manager is an italian version of Basil Forte (Fawlty Towers UK Comedy). We arrived and the temperature outside was extremely hot; but no a/c permitted (by law!), this message was delivered to us by the manager whose attitude was appalling; anyone would think that he was the customer. The room was a good size, but had a large amount of blown plaster suggesting damp and had a very unpleasant musty smell; it probably last decorated in the 70/80's. There was no sound proofing in the rooms; at one point their where 80 16-18 american students and wow did they know how to party; only problem was all of the other residents where not so keen so that just added to an extremely poor experience. The dinner in the restaurant for an Italian hotel was dismal; the food was cold, lots of course, but lower standard that what you would get at school, the breakfast was a continental breakfast, but the eggs where always cold and everything else was just stale ie the croissant; cakes, bread rolls, the hot beverages again disappointing, the coffee was only half a cup and although their where two machines, the guests where not trusted to press a button, so you ended up in a queue that could take up to 15 minutes to get your coffee; which again was sub-standard and not worth the wait; everyday you ended up being a scrum with some of the other guests for a banana. I ended up walking into the centre to a pretty little cafe for breakfast which served amazing coffee and croissants for less than 5 euro. There saving grace is a team members specifically Sarah, the nigh barman and the young dark haired girl on reception, they where bubbly and very keen to assist. It is very well located; just a short walk from Montecatini centre and also the funicular railway, which are so good and the view from the top of Montecatini Verde is spectacular. The train station again is close by and you can explore Florence in one direction and Luka and Pisa in the other direct; the trains are every half hour and extremely reasonably priced. I would not recommend this hotel, but I would recommend Montecatini, be conscious that not all facilities are made available if you visit outside the season, worth bearing this in mind when booking.