Grand Hotel Plaza & Locanda Maggiore

fantastic location, marble was everywhere. Beautiful view below from window- even looking at a merry go round! Cleanliness -good overall Room size- large room with big armmoire. Bed comfort- great Food- has non crispy bacon & scrambled eggs Safety - so beautiful & calm. & clean right outside the front door in the early mornings One key is very inconvenient for 2 roommates. No other option.Had fluffy soft towels. CONS- Told that safes don't work.,poor shower with tall shower head & small amount of mold. Has one poor coffee machine for our tour group. Held up time when time was limited.

Centrally located to visit Tuscany, Cinque Terra, Florence and Pizza. Situated on a pleasant Plaza and just 1 block from the train station. The hotel is quaint, comfortable and staff friendly. Monticatini is a wonderful place to unpack once and enjoy all the area has to offer.

The Grand Hotel Plaza is a lovely, slightly old fashioned hotel in the very centre of Montecatini Terme. It is a grand old building with beautiful sweeping staircases, high ceilings and chandeliers. We stayed there for 10 days in a room on the first floor overlooking the central square. Our room was a reasonable size with a large bathroom. We found the air conditioning worked well. Although we were right above the square, the combination of double glazing and shutters kept the noise from outside to a minimum and didn't disturb our sleep. It was wonderful to walk out in the evening after dinner to enjoy the music in the square. We stayed half board and very much enjoyed the food. There was a set menu but with choices for first and second courses. Our waitresses were really helpful with my husband's food allergy, pointing out which choices were suitable for him or which could be adapted by the kitchen to make them suitable. All the food was typically Italian, very fresh and delicious. The helpfulness of the waitresses was matched by the standard of service we had from all the staff in the hotel. Other reviews have mentioned Elena who was in charge of the hotel pool and we agree she was there to make sure everyone she came into contact with had the best holiday possible. The hotel is a short walk from the station from where we made several trips to the beautiful cities of Florence, Lucca and Pisa as well as nearer towns of Montecarlo and Pescia from where we had some wonderful walks. Overall a lovely, grand hotel with amazing staff. Thank you for a wonderful holiday.

We arrived as part of a large tour group and the hotel is very nicely situated in the centre of the town with easy access to the train station and all the major Tuscan towns and cities. It is a beautiful historic hotel with marble staircase and period decor. The desk staff were friendly and helpful ACCESSIBILITY The hotel is on 4 floors and has one very very slow old lift if you have mobility issues ask to be moved to a lower floor however you then become subject to the noise problems so many suffer at this hotel. ROOMS The rooms were large with high ceilings comfortable beds good bathroom and storage. There is a mini fridge a safe and a hairdryer also a kettle. NOISE The downside of being central is the noise created late into the night by the bar immediately across from the rear of the hotel and from the busy square at the front even earplugs don't keep the noise out and it goes on till the early hours. You need to keep the windows shut which makes the room unbearably hot this leads to the next issue, Aircon AIRCON absolutely terrible didn't cool the room at all ( we did arrive in an unseasonable heatwave of nearly 40degrees) the rooms were unbearably hot. I rang the desk to ask for assistance and was immediately provided with a large fan which helped a lot. FOOD we were on a half board package and as some have already said the breakfast was basic with little choice but perfectly adequate however the evening meals were spectacular 5 course affairs different every night and delicious. The waiting staff were very friendly and accommodating working very hard to serve us all. POOL The pool area is small but was never crowded and was very welcome after a hot day of exploring. Elena the lady who looks after you at the pool bar is an absolute gem the nicest and most attentive hotel staff member I have ever met. Nothing was too much trouble and she was always so friendly and engaging a real hilight of this hotel. Overall this is a beautiful old hotel which I highly recommend except for the aircon and lift issues also not suitable if you don't like noise while you sleep although this is not the hotels fault. It is comfortable staff are friendly and helpful. Central location and great food