Hoteles Hampton by Hilton en Mobile

Lovely looking place. It's a historic inn, so we weren't expecting the most up-to-date amenities. But when we got there, had to search for a front desk person - the call number they left had a full mailbox. We were told our room was on the top (3rd) floor and that the elevator was out of order (apparently been broken a long time). I explained that I had mobility issues that made it difficult to climb all the stairs with luggage etc. I was hoping she would change us to a ground floor room. Her response: ”Aw, bless your heart.” So we schlepped upstairs to find a view, not of the courtyard, which was what we booked, but of the demolition of the old convention center. Well, that couldn't be helped. but we couldn't get the ”blackout” curtains completely closed, maybe because they were attached to the rods with zip ties! It was not possible to make coffee - there was no pot or carafe to put in the machine. Front desk tried to tell me to just put the cup into the machine to catch the coffee. Cup didn't fit and besides, it was styrofoam and would have melted on the bottom heating burner where the pot usually sits. I told her that and she looked at me like I was nuts. On the upside, the rest of the staff was very friendly and the room and bed were clean and comfy. Location was great. Not a bad stay, but I doubt I would book there again.

I honestly have nothing good to say about our stay: from the initial check in to our exit, there were hiccups. Upon arrival, our room wasn't ready, and we were told we could use the pool/amenities. The valets both said we would be able to retrieve our pool bag from behind the check in desk. This seemed baffling to Riley (at the front desk) and she had no idea were the bag could be. It was literally behind her in the holding area. We were given no key or access to these amenities and repeatedly had to flag down random workers to merely use the restroom. Riley then called to notify us that our room was ready, and I said thank you... she then called again 15 minutes later as if she had never called. My husband attempted to enter the hotel from the crossing bridge, and was not allowed entry by hotel staff. Instead staff gestured for him to go back to the spa building, outside and around to the entrance of the hotel. Upon checking in, yet again the front desk staff was baffled by our ”checked in” luggage and said they had no idea where it was, we would need to check with valet. And no the luggage couldn't be placed in our room. So my husband had to again call for valet to retrieve our luggage, which AGAIN was directly behind the front desk. All of this seems to be an issue with the hotel wanting to be a ”top tier” luxury experience for a guest nut not quite following through with that expectation. Finally, once in our room, we lowered our AC to the lowest possible temperature at sometime around 3:15pm. It was not refreshingly cool in our room until well after midnight. Needless to say I will not be paying to stay at the BattleHouse again.

Grandes instalaciones y un ambiente agradable!!!

Si decides alojarte en Renaissance Mobile Riverview Plaza Hotel, disfrutarás de una magnífica ubicación en pleno centor de Mobile, a apenas diez minutos a pie de Terminal de cruceros Mobile y Bahía de Mobile. Además, este hotel se encuentra a 0,2 km de Gulf Coast Exploreum y a 0,2 km de Museum of Mobile.Para tus ratos libres, tienes instalaciones recreativas como una piscina al aire libre, una bañera de hidromasaje y gimnasio a tu disposición. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.Toma algo de cocina americana en Harbor Room, una de las muchas opciones que ofrece este hotel para tomar algo, que incluyen 2 restaurantes y una cafetería. ¿Quieres despejarte? Relájate y disfruta con la bebida que quieras en uno de los 2 bares con salón. Se ofrece un desayuno bufé todos los días de 06:30 a 11:00 con un coste adicional.Tendrás un centro de negocios, check-out exprés y periódicos gratuitos en el vestíbulo a tu disposición. ¿Estás organizando un evento en Mobile? En este hotel tienes a tu disposición 4088 metros cuadrados de espacio con zona para conferencias y salas de reuniones. Hay un aparcamiento sin asistencia (de pago) disponible.Te sentirás como en tu propia casa en cualquiera de las 363 habitaciones con aire acondicionado, frigorífico y Smart TV. Las camas cuentan con colchones con una capa de acolchado adicional y ropa de cama de alta calidad para descansar plácidamente. Para los momentos de ocio, tendrás un televisor con canales por cable y una estación de conexión para iPod. Además, podrás mantenerte al día gracias a la conexión wifi gratis. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal gratuitos y secadores de pelo.

No se olvida el viaje de Mobil, tendrá la oportunidad de jugar más en el puerto de Mobil y volver al hotel de vacaciones la próxima vez!Está bien!

I stayed at the Resident Inn Marriott in Mobile Alabama.950 W I-65 Service Rd S.These are pictures from my Room218 Dec23-27,2023 Queen One bedroom Suite.My room looked nothing like the pictures shown online. It was very disappointing.I have several emails from contacting customer service all weekend about the condition of the room. I spoke with the lady at the front desk.She was very unbothered.There was no hot water, water damage on the ceilings, the appliance(stovetop)was broken with missing knobs.The carpet was stained.The dishwasher had the insulation or whatever it was coming out of the sides.The rooms were smelly and dingy.Just not Marriott quality at all.No housekeeping or cleaning done or available during the stay. You had to take your own trash out.The front desk lady told me when I checked in said that she would place a work order and someone would be by the next day. However, there was no truth to that at all, the next evening I went down to inquire, the guy at the front desk said there was no work order and he had no idea what I was talking about.They also slid a letter under our door at some point that said they let their staff off for the holidays.It would have been nice to know upon check in so we were told and we could have found somewhere else to stay. I have never stayed at a hotel where there was minimal to no staff. Terrible experience for a Christmas Holiday weekend. On a positive note and the only positive was the male staff (Marquise) that was very pleasant keeping breakfast stocked. The front desk staff was not concerned at all.When, I checked out,I mentioned the condition of the room and all the guy said was ”Im sorry”.There was nothing he could do because I booked through third party but I could call the General Manager which will be in by9.I spoke with her.She said to send her the pictures to her email and she would go take a look before she leaves for the day.She also said she left her phone at home and she would check the email that I sent with pics included and I did not hear anything else from her.Again, what was advertised online nice and clean is not what I ended up with in person. It was total opposite.The online advertising was very misleading.

El hotel se encuentra en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la No hay mejoras para las élites en esta propiedad, a pesar de una ocupación muy baja -al menos no para este miembro ”titanium for life” - quizás lo hará mejor. La habitación era adecuada. La toalla apenas se ahogó; agua en tubo. Telas cayendo de la pared. El bar de jabón parecía el pequeño esliver que tienes al final de un bar de jabón, generalmente alrededor de 3 días después de que debiera haberlo sustituido. La habitación necesitaba un buen deshidratador, porque el A/C no lo hizo. El hotel está a la espera del desayuno. Este hotel todavía tiene el salón cerrado, pero tienen una zona agradable aparte en el restaurante. El ”almuerzo libre” consiste en pastillas congeladas previamente, algunos frutos y café gratis. Eso es. Así que, feliz de haber ahorrado mi cupón de $10. Intenté explicar que quería desconectar el menú. El personal de espera ofreció un menú. El menú de desayuno nos limitó increíblemente, especialmente para un ”todo servicio” Marriott. Tenía una cosa interesante en el lugar: una omeleta con camarones y arenque. ¡Muy bien! Le ordené eso y un lado de bacon. Intenté usar mi $10 de comida y bebida, y se le dijo, no puedo, es sólo para uso en el restaurante. Aparentemente, los miembros de la elite que se sientan aquí no se consideran parte del restaurante no puede esperar utilizar su crédito F&B $10 para el desayuno. Simplemente no puedes. No estoy seguro de por qué, pero tuvo que pagar el precio completo. Habrá que discutir sobre la tarjeta de crédito. La habitación es muy buena, pero no es muy buena. Mantenga la búsqueda de otras propiedades - esto no es un buen.