Pullman Miri Waterfront

Staff Friendly Hotel location good. Housekeeping cleanliness poor. Room dusty, pillow yellowish Spring clean not well done.

The basin is easily block and the water draining down quite slow. In Room without hair dryer but we didn’t try to request from the room services. The soundproof not good, we can hear the noise from outside very clearly. Other from that it was perfect. The reception services was excellent. The room was very spacious and comfortable.

Shower was cold throughout my 3 night stay. Housekeeping comes to clean in the late afternoon, even though I switched on the housekeeping button in the morning before heading out. Housekeeping only changes the linen and replaces towels. They did not sweep or vacuum the room and do not replace toiletries, I had to call the front desk, and this too was done very late. The location is great, very close to all the malls, within walking distance to many restaurants, shops etc. Lovely view of the pool and Waterfront. Breakfast was great, thoroughly enjoyed it.

I stayed at the Pullman Miri Waterfront in a Deluxe King Room with Sea View and found the room to be spacious and well-appointed with modern amenities. The bed was comfortable, the bathroom large, and overall, the room setup is ideal for both business and leisure stays. The hotel’s location is excellent close to the city center, with easy access to restaurants and waterfront views. However, cleanliness remains an issue that the hotel needs to address more seriously. This was my second stay, and unfortunately, once again I encountered stained bed linen. I's disappointing that such basic standards aren’t consistently maintained. For a hotel under the Pullman brand, consistency in cleanliness should be a given, not a recurring concern. Overall, it's a decent stay but the housekeeping standards need improvement, especially if the hotel aims to retain returning guests

nice view that for sure , cleanliness well good I recommend smoking area designated in roofing area not at roadside totally I give 3 star for the hotel bad thing only desk counter service like hell no smiling and when ask question 1 answer per question not detail the security better then the front desk

The day we checked in at aboujt 5 pm, there was a corporate function and hotel was busy with guests booking in etc. as a result, my room wasn't ready and the staff (Chinese young man) who checked us in offered us complimentary breakfasts for the three night stay ( we booked without breakfast). The room given to us had fantastic views of the river and the south china sea and the room was super spacious with bedroom and coffee making area and clothes hanging section in separate compartment and bathroom was spacious and unlike most hotels I have stayed, the shower water never leaked out of the shower area to wet the other part of bathroom. Have stayed in Pullman Kuching some 10 years back and was a very good experienced. Keep it up. Location wise, almost in city centre and yet away from the hustle bustle. Very good seafood restaurants within walking distance and river side walk was good. There is a choice of three types of pillows and the one I had first night was uncomfortable.