Best Western Mill Park Motel

I do reviews all the time not just the negatives I learnt a lesson during my 20 years of hospitality, Theres a difference between working on your business and working at your business. That concludes the kinda of service I received. A very dry welcome and as if they are saying we dont care if you come back as long as you pay us now, kinda serious. When walked in, first impression the floor was wet and had alot of long hairs curling up on the floor. The spa which what we paid extra for, we didnt even use it Thats how disgusting it was. Sorry for using a harsh language here but im only describing my experience, nothing personal. The water taps were leaking, i filled up the spa and turned on the pump and it pumped a load of dirt and long hairs into the water and it was a turn off First day no one cleaned the room and there was no do not disturb signs so I assumed they clean up daily. The second day they cleaned it alright and didnt not touch any money or jewelry so thats a bonus for them No sign as in where to drop the keys off So i went to receiption to ask, the man didnt even respond or look at me, the lady next to him then responded in a rude tone. Overall i didnt enjoy my stay, its a waste of money and its so far away from the airport and the city but the price was similar to city hotels which are probably better.

Friendly staff and great location. Some confusion about whether I had paid or not (which I had). A bit annoying but nothing major.